• Support
  • haptics connect not scanning/syncing for toy (new quest2 auto update cause?)

i am trying to reset my quest 2 to see if it fixes it

wil4u try to use your android or iPhone for haptics connect

where is the download for the iphone?
I reset my quest 2 most erors are gone but no bluetooth will connect using hapatic app

    is that a premium feature? i dont have permium? i buy all the movies and scripts.

    wil4u did you check your profile page account through the browser on your mobile device (not pc)?

    As long as you purchase scripts or have SLR premium then the 'Connect to HC app" should show in your profile page on your mobile device

    Issue is still ongoing for me.

    I have the SLR app installed on my Quest 2 with Haptics Connect. Downloaded the install file directly from the SLR site.

    Both the SLR and Haptics C app install just fine Via PC. SLR app will open and function fine. Haptics Connect app will crash almost immediately after opening. This has been ongoing for the last 2 weeks.

    Factory reset my Quest 2, No affect
    Deleted and Reinstalled DEOVR, SLR and Haptics Connect app multiple times, No Affect

    Any change a fix is in the pipeline?

      i have the same problem haptic app crashes and i can no longer connect to my toy, the problem has existed since the last update of my quest 2

      Tried using the iphone haptic app steps listed above but does not work too. No detection on the SLR App in Quest 2. (the haptic connect dot just constantly turns yellow to red)
      It only connects to iphone via bluetooth and works with the manual controls.

        cav156 @andman24 - please try using Haptics connect on separate Android or iOS device (instead of on Quest direct) following the guide

        sideloading apk might not be updated to address latest Quest updates

        mousey21 - try resetting/unpluggin your router, rebooting all your devices, and try the steps again

        also ensure you are all connected on exact same wifi network everywhere (even same 2.4 ghz or 5 ghz band)

          RealcumberScripts ripts"#p45408

          I tried everything. got all the errors to go away. the bluetooh will not search for anydevices on the quest 2. I am not sure if any Quest 2 update broke it.

            wil4u - best to use the fixed haptics connect latest update on Playstore or Apple store for your phone instead of direct on Quest 2

            RealcumberScripts
            I have tried as you suggested but nothing works. Connection to the Haptic Connect App only works manually. I tried opening SLR videos through browser in my phone too but they don't work either.

            I guess the only thing to do now is sit tight and wait for the latest update from the SLR team.

              mousey21 I have tried as you suggested but nothing works. Connection to the Haptic Connect App only works manually. I tried opening SLR videos through browser in my phone too but they don't work either.

              I guess the only thing to do now is sit tight and wait for the latest update from the SLR team.

              Yes....without haptics connects, my kiiroo keon is useless. I'm not sure how many users have the same problem here.

                jacky68 and @mousey21 - I would really recommend trying the steps one by one and ensuring you arent missing any important step?

                Maybe theres just a step or requirement missing somewhere, as everything should connect for the great majority that are using Android or iOS device with haptics connect, have an SLR premium active membership and are clicking the deeplink button through their SLR profile page on their mobile device

                If still no luck, could you guys try sending a support ticket so that support can help walk through the issue specifically for your cases and exact devices being used?

                https://www.sexlikereal.com/pages/contact

                  RealcumberScripts

                  I have tried the steps several times to no avail. I have already send a support ticket like you suggested.
                  I do have a wankzvr account as well and have no issues with the mobile phone to quest2 connectivity there.
                  Hopefully, support will get back to me asap.

                  Thanks your advise and guides.