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  • SLR choppy unusable streaming performance

CraveDastry hello; personally (and I'm not the only one, maybe headsets other than quest): since December deo lag; so for me personally the only solution: use an old version of deo; and it doesn't lag.

      CraveDastry Dang, I'm not sure what else to try. And this stuttering happens at all resolutions, or just at the highest?

          it plays just fine at max resolution for 10 minutes or so before the problem starts

          CraveDastry Hmm, and once the stuttering starts happening, does skipping the video forward or backing out and restarting the video temporarily fix this?

              Still seeing same issues on my Quest 3. Site is basically unusable. Can’t get more than about 5-10 seconds into a video and it hard crashes / boots me out. Yes, clearing cache and does nothing. Net speeds are fine. Local files in app work fine.

              CraveDastry Dang, I wish there was more I can do to help here.
              @diwanga , for you, does the stuttering problem happen also only DeoVR via SteamVR? Or are you also seeing it on DeoVR via Quest PCLINK (deovr from quest store)?
              I wonder if it's specific to DeoVR on steam....

                  netcat don’t know what any of that means. Launching the DeoVR app from the app list. Trying to watch a video is futile.

                      diwanga There are three main ways to use DeoVR with Quest 3:

                      1. Native DeoVR. Launching DeoVR on the headset. No computer connected.
                      2. Oculus PCLINK. Connecting to a laptop with a cable or AIRLINK, then launching DeoVR from the quest store.
                      3. SteamVR. Connecting to a laptop as above, but launching DeoVR through SteamVR.

                      Which one leads to stuttering for you?

                          That should definitely not be happening. Probably not a DeoVR bug because I was using it just earlier today on my quest 3 and it worked fine.

                          The good news is that it's a fairly short list of things to troubleshoot for the native case. Start with the following.

                          1. Did you already check that DeoVR is set to H265 and not H264?
                          2. Did you check if changing resolution to a lower one makes a difference?
                          3. Run the network stability/packet loss test I linked earlier. Do it on a laptop with wifi from the same location you normally use your headset.
                          4. Which country are you connecting from? Any VPN in the middle?
                          5. Go through the basic stuff too. Re-install DeoVR. Check hard drive space and make sure there free space. Verify there are no other apps running in Quest
                          6 days later

                          Still busted. Literally pointless to try watching right now. I might get lucky and watch 1 video, then the stuttering and continuous crashing starts every 5-10 seconds into a video. Ugh.

                          Hi everyone,

                          We’re currently investigating the issue but haven’t pinpointed the cause yet. To help us resolve it, we need more specific information:

                          1. Your app version
                          2. Specific scenes with poor quality
                          3. Whether the issue occurs with non-SLR content, like DeoVR’s own library.

                          Thanks for your patience and for helping us gather the details we need to fix this!

                          Let me know if you’d like to adjust anything.

                          Same issue here on Quest 2. DeoVR 14.1.2035 - As soon as I attempt to stream any 8K video the app lags up and crashes back to the Quest home screen.

                          After a couple of tries I was able to hit pause as soon as the video loaded, which stopped it crashing. From there I changed the resolution from 4096p or 4000p to 3840p and the app stopped crashing. Changing back to 4096p immediately causes the app to crash.

                            MikeOxmall Could you please update the app and check again? The latest version in Meta is 14.1.2305, or is this a typo?​