• Support

  • haptics connect not scanning/syncing for toy (new quest2 auto update cause?)

bamjus I need to look into it, haptics connect is its own app. I will forward it to our testers to see if they can recreate it.

    bamjus Just to be sure, you are using the haptics connect on quest and your alternative is using haptics connect on IOS which is crashing?

        Sandi_SLR yeah exactly. the IOS phone app isnt functional for me since it crashes whenever you go to change the keon range.

        i primarily use the quest2 haptics connect app, have been for months. it just broke during the most recent automatic meta update and the "scan" button is nonfunctional. so even though the scripts are accessible via the SLR app now, i would bet that anyone/everyone with a quest2 (now after the most recent automatic meta update) is still completely unable to run the scripts because no toys can scan/sync via the broken haptics connect app....

            Looks like we wont be able to solve this issue anytime soon.
            Our current thinking is, that we will focus on fixing IOS haptics connect first (hopefully next week, that should cover all the users with ability to connect the toys).
            And haptics connect quest version will probably be deprecated since we will be adding direct bluetooth pairing inside the deovr/slr app itself.

              Sandi_SLR gotcha. yeah as long as the IOS haptics connect is fully functional, that should work for SLR script playback within the quest2 if i understand correctly. that sounds great! thanks so much for looking into the problem, looking forward to the IOS update!

                  @Sandi_SLR i know you said the IOS Haptics Connect update would hopefully happen sometime this week, do you know if is there a more specific time we can expect? just havent had any access to scripts in 2 full weeks already :\

                    bamjus Hey, it depends on how fast developer can find and solve the bug. Be sure I will follow up when I know more.

                      Hello, dose anyone have an update in regards to the haptics connect app (Sideloaded) on quest 2?

                        westboi96 Hey, read this reply

                        Looks like we will have a period where the only way will be to use your phone.

                          Sandi_SLR
                          Had the same issue with haptics connect & found this thread. Is this an issue with an oculus update? I tried sideloading the Lovense remote onto the quest2 & it worked. Couldn't get haptics connect to work.
                          The iOS workaround did work.

                          Sandi_SLR we will be adding direct bluetooth pairing inside the deovr/slr app itself

                          That would be pretty cool. Do you have an idea when this might be released? Will it also support the Handy via bluetooth?

                                Has anyone been able to use the haptics connect app (IOS) without it crashing?

                                  I think this is a different issue but maybe it is related. Every time since the last update deo reloads when I start to use it. I'll start deo then click on a video then it goes to 3 dots and starts reloading the app again. I'm on steam not quest.
                                  Then last night it couldn't connect to the handy either. I tried unplugging it and restarting 4 times. It never connected. I then loaded HereSphere and it worked fine. @Sandi_SLR

                                    imratore That would be pretty cool. Do you have an idea when this might be released?

                                    Not yet, will post an update regarding haptics connect in separate post. We still have to announce this news.