Feedback. Less all the time?

rolly pretty much every VR porn site has those things. in fact POVR uses the exact same forum software as SLR with similar threads for upcoming/etc.

doublevr You phrase feedback as whining, claim that no features are enough when the reality is that you literally remove features, and then you start running around calling paying customers names and insulting them. It's like you genuinely want to lose subscribers and alienate customers. I'd imagine employees aren't too stoked having to worry about you killing their workplace with bad pr. like it's really really not hard to just listen to consensus or not remove features or at the very least not running around lashing out at people.

rolly A better comparison would be if you went to McDonald’s, pay for a Big Mac meal, then they take your Big Mac away after you’ve paid.

Then when you ask them to replace the Big Mac they took away, they ask you to make it yourself.

If this happened to you at McDonalds, would you think it was good customer service?

dango789 Then the CEO says " There's no more customer oriented VR than SLR. Period.

Stop making shit up."

Sorry, I had to write it.

bobbytables I was not talking only about having a forum and posting the new or future releases. I was talking about how active the team is on the forum and on discord in helping customers. They might have the same features but they are not as present and active as the SLR team is, that's what I was saying.

dango789 So by your comparison, you pay for vr videos and deovr but they take away the videos and access... Did SLR promise you something before subscribing and they didn't have it? I think all features that were removed were not promised, they were extra... the same way as you might get something extra in your Big Mac menu for a while before they remove it.

rolly So by your comparison, you pay for vr videos and deovr but they take away the videos and access... Did SLR promise you something before subscribing and they didn't have it? I think all features that were removed were not promised, they were extra... the same way as you might get something extra in your Big Mac menu for a while before they remove it.

thats some seriously flawed logic. as a customer you make a decision to subscribe based on what they do or dont offer at the time you sign up. if they dont explicitly specify that some benefit of the subscription is temporary or is likely to be removed and later take it away then a customer has every right to be angry because they subscribed with the expectation that it would be there.

spacepirate Exactly... SLR offers vr porn and subscribers receive vr porn. Netflix also removes features and movies/tv shows almost every month, for example...
I think 99% of subscribers are satisfied with what they get from the SLR subscription but we only see the 1% complaining. DeoVR works, you get VR porn from a lot of studios, you get support, you get interactive scripts, you get easy navigation on the platform, and you get a lot of originals. I guess some people are just not satisfied with anything and always want more...
I'm not saying they can't be better, but the "reasons" some people complain about are not reasons to not subscribe or to stop their subscription IMO...
Leave your feedback, and wait to see what's coming. There are a lot of things they implemented based on user feedback, and you can't expect them to implement ALL ideas.

bobbytables

1. Netflix was just an example and you not noticing how many features they removed (that a lot of users liked and used) since they appeared, just shows you don't care if it doesn't affect you personally (same as the vast majority of SLR subscribers don't care about what a few people complain about here, so you are kind of a hypocrite).
2. Netflix isn't "hemorrhaging" subscribers because of their features, they are losing subscribers mostly because they cancel shows and their price is even 4 times higher than on other platforms (HBO MAX, Disney+, SkyShowtime, Prime Video) in some countries and users are thinking twice now if they should get Netflix or all of the mentioned competitors for the same price per month. SLR even had plans for people who couldn't afford the regular price and they are always open to talking and giving you an option if you are struggling with money...
3. Netflix does say "F you, we don't care" by having 3 plans (2 of them which shouldn't exist in 2023) making you pay more if you want the best quality, and canceling shows that millions were watching and letting the shows stop with a cliffhanger for the next season that will never happen (one example: Santa Clarita Diet).
4. Idk what to say about SLR's CEO insulting paying customers... Never saw him insult someone. Saw him being sarcastic and then other people twisting his words into an insult... Also, just because you are a subscriber doesn't make you always right and SLR isn't your toy to have it just the way you want it.

We could talk about these things more but I don't see how it can improve SLR or the community Have a nice day.

rolly I love how you used Netflix as an example, because it is perfect. Imagine if you paid a lot of money for lifetime Netflix access, with the expectation that you can continue streaming to your TV.

Then after you've paid, they cancel TV support and only allow you to stream their shows through your phone.

If that happened to you, would you think it was good customer service? By your logic, you have no right to be dissatisfied because they never explicitly promised to continue supporting TVs.

dango789 Nanananana... Be honest...
It's like paying for Netflix for lifetime with the expectation to watch their content on Plex and then Netflix removing Plex support so you can watch it on their app (as it should be watched).

rolly You didn't answer my question. Would you be satisfied if you paid lots of money for lifetime Netflix and then they removed TV support? They don't explicitly promise to continue supporting TVs after all...

dango789 But they actually specify in their terms that you can watch on TV... so if they would remove the TV access then NO, I wouldn't be satisfied. Your example is like saying SLR removed Oculus support... which they didn't.
So my Plex example is exactly what is happening here... A few people wanting to watch on a 3rd party app that was never promised and making a big fuss about it.

rolly So you're saying that you shouldn't expect to get anything more out of subscribing to SLR than to POVR and VRPorn?

rolly lol my dude pretty much all of your four points are provably wrong. I've done an actual market study on netflix for my job.
1) go ahead and name major features they've removed in the past year. ill wait
2) This is just you basing things off feels. You can look at their subscriber data, the graph drops the very day they announced the removal of multi-home streaming. As did their stock value. There's zero reason for you to lie here
4) There have been a few threads talking about his insulting of people (it's even worse on reddit. go check out his reddit account) here's one thread https://forum.sexlikereal.com/d/3465-can-i-apply-for-a-pr-job-with-slr

You've continued to move goalposts in this thread repeatedly, especially with the TV argument. It's a bad look and kills your credibility.

dango789 I'm saying you get what they offer. Don't expect more and don't compare it to other platforms by cherry-picking.

bobbytables Well, if you did a good market study you should know that their numbers started dropping after other platforms (cheaper) started to be released in Europe+Asia and that you don't have "their subscriber data" in real-time + the stock value drops every time a negative news appears. You should check other stocks two, I guess Disney's stock price also started dropping in 2021 because Netflix announced the removal of multi-home streaming... (sarcasm).
As for "major feature", what major feature did SLR remove? And if you say Heresphere support... I don't think that even 5% of SLR subscribers even know what Heresphere is... so that was never an SLR major feature.
I will take a look at that link and on reddit, thanks.

With this, I will stop... There is no reason for me to continue posting here since it will lead nowhere. Some people will never be happy and I am not like that

Have a nice day/evening

rolly I'm saying you get what they offer.
rolly As for "major feature", what major feature did SLR remove?

30 downloads per 72 hours (and even more in the past) - did we have to expect it will be reduced by 50%?

For me that was the turning point, when I stopped recommending SLR to other users. Before I always recommended them as basic subscription and starting point and everything else as addon - I even defended them on Reddit in the past.

I still like them enough to use them myself, but now they are one of many and not my/the default choice.

As for customer interaction I agree with you, that only WankzVR/POVR has interaction and forums on the same level. Every other big studio avoids customer interaction - only a few smaller studios are very active in comments and on reddit - and this made me buy lifetime subscriptions to their sites and also is one of the reasons why I still like SLR to a certain degree.