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  • Q3 We have a problem... drops to 72hz...

renstimpy11 bro you ever get a error when play a video from deovr that saus not enough memory to play this app" I got that one not to long ago, I'm wondering if using ai pt is eating up memory. Because lately I been noticing lags, freezing and app crashing, and the SLR AI pass-through be lagging too.

I'm thinking about taking my headset back and get a new one. I got like a year left on my warranty

renstimpy11 It was happening on Heresphere

Memory?

I tried looking to see how much memory being used but couldn't find it, anyone know where to find it in q3!

    AshSLR Issue seems to be back with a Vengeance ๐Ÿ˜ž. Brightness adjustments didn't seem to help at all. Sharpness, contrast, all settings set to zero. 90Hz or 120Hz didn't seem to matter at all. Framerate just kept dropping to 72Hz on the Q3, then after 20-30 seconds jump back to normal. It flashes every time it changes Hz so it is really annoying and distracting.
    It does seem to be more likely to happen with a longer session like 30+ minutes.
    Heresphere would not do the issue with sharpening disabled. It will happen with sharpening enabled.
    I always use DeoVR with AI PT so maybe that's an issue.
    Can you guys recreate this issue with DeoVR on Q3?

      renstimpy11 Can you please check whether the issue persists on the 14.9 version?

      Yes it still happens on 14.9

      "Quest Game Tuner" may be a solution to this problem. Still testing, will report back with results soon.

        I have the same problem

        renstimpy11 since the latest Meta update (.77 on 17 june) and DeoVR update 14.9 i have the same problem in almost every video now. Before i only seen it happen once.

        Thank you for the information, we will check it

        • Edited

        renstimpy11 META has just released version V78. It might be worth checking out to see if it addresses the issue you encountered. So far, feedback from Reddit users has been quite positive on addressing those V77 tragedies.
        I am currently trying to recreate the issue that you are facing, do you mind sharing with me some of the video titles that you had viewed before that caused the refresh switching issues? You had mentioned Quest3, did you use it as a standalone or PCVR?

        @renstimpy11
        I had tested the new firmware V78. Sadly, I can see the anomaly you mentioned persisting ๐Ÿ™
        What I had observed while testing on Quest3 standalone at 90hz and 120hz is that:

        • Playing without any PT or sharpness modification causes it to work without any intermittent frame rate drop at all
        • Playing with PT on without sharpness modification causes it to intermitently drop the frame rate to 72hz, then back to its original framerate 90hz/120hz , this would repeat itself after 15 seconds or so
        • Playing without PT and with sharpness set to max causes it to intermitently drop the frame rate to 72hz, then back to its original framerate 90hz/120hz , this would repeat itself after 10 seconds or so
        • Playing with PT on and with sharpness set to max causes it to intermitently drop the frame rate to 72hz, then back to its original framerate 90hz/120hz , this would repeat itself after 8 seconds or so

          damson thank you, forwarded the info to the team ๐Ÿ™

          damson Thanks for doing this. Bummer it's still an issue with v78.
          Try " Quest Game Tuner", I think you will be impressed. It safely overclocks the CPU and other tweaks and I'm pretty sure it fixes the issues with the Q3.
          Please report back if you try it.

            renstimpy11 If anything, overclocking a CPU that is overheating is going to make the problem worse.

            @renstimpy11 , @phyuggene might be right on this though, overclocking might make it worse, as the real root cause of this is definitely the current messed-up state of the Quest Thermal Throttling mechanism.

            I had taken the liberty to dig up the developer document on their dynamic throttling and run some tests by artificially inducing the thermal trigger state, and sure enough, the familiar dreaded 72hz drop rears in. If you want to check this out and are familiar with adb console command. Just run this while playing a video on any VR app to force throttling for 10 seconds:
            adb shell am broadcast -a com.oculus.vrruntimeservice.COMPOSITOR_SIMULATE_THERMAL --es subsystem refresh --ei seconds_throttled 10
            Seems that if the dynamic throttle kicks in, the first automatic course of action for the HMD is to force the refresh rate to native 72hz at all times. I hope that Meta will fix this up soon. Currently, all Quest video players are facing the same issue ๐Ÿ™
            Force throttling

            renstimpy11 Yeah bro, i dropped my remote and noticed tilting up/down sometimes makes the video skip. Doesnโ€™t happen a lot, but I can trigger it if I move the stick enough. Recalibration helped a bit, but Iโ€™ll probably return it, a got a year left on the warranty. ๐Ÿ‘

            Thinking of waiting tho, maybe a new quest is coming. Any news? Havenโ€™t kept up with VR tech lately. Vr Games are fun but donโ€™t really keep me hooked. ๐Ÿคทโ€โ™‚๏ธ

            renstimpy11 If you encounter "insufficient memory to run...." on the Quest, clear the cache. I believe there's an option to do so in the DEOVR app and on the quest itself. If you change settings on videos, like framing Flat videos, or adjusting color settings, those get saved in cache and can eventually fill it up. That, and a restart can usually fix the same issue.

            "Quest Game Tuner" has fixed this issue for me on the Q3 for DeoVR and Heresphere.
            It does cost $10 but well worth it.
            I don't know the details on how it fixes the 72Hz issue and don't really care.
            That is all

              renstimpy11

              Thank you for this tip. It makes the image a lot better and with fps stability. Definetely worth the investment.

              Thanks, installed it too and works fine. What settings for DeoVr are you using? I copied the HS settings