"Unsupported Format" on all videos
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TheArtofLurk2 We apologize for the long wait for support. Unfortunately, we’ve been overwhelmed with tickets. We’re doing everything we can to process them faster and respond to you as soon as possible. The fact that you received a response after purchasing a new headset was pure coincidence. We don’t prioritize tickets based on users’ headsets. We address them based on the queue, the urgency of the issue, and whether the support team has an immediate answer. Sometimes, we need to involve technical teams or ask for assistance from colleagues, which can take additional time.
We are also expanding our support team, and very soon, we’ll have more people to respond faster.
Hello, it stopped working on VALVE INDEX as well. Same issue as mentioned before by others. Whats the solution?
Richard449 what issue exactly? What's the version of the app?
"Unsupported Format" on all videos once logged in on VALVE INDEX
iddqd "Unsupported Format" on all videos once logged in on VALVE INDEX
Richard449 version of the app please. It is displayed in the left bottom corner on the grid.
iddqd 13.12.1.2? This?
Richard449 yes. This version of the app is not supported anymore. Latest version of DeoVR is 14.1.
We do not guarantee support of old app versions.
iddqd Well I understand that. However I have issues finding out how to update the app. It doesnt offer any additional updates via steam for DeoVr. Please advise
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Richard449 This is the DeoVR app
Make sure this is what you have installed.
It was announced before https://forum.sexlikereal.com/d/7537-reminder-outdated-slr-apps-deprecated
iddqd Yes I do. So the original app "SLR VR APPLICATION" doesnt work anymore and I have to log in via DeoVr VP?
Richard449 yes
iddqd It resolved the issue. Thank you.
At the very least, can you make your website work properly on HereSphere for Quest 1?
Passthrough does not work
Thumbnails only load after being pointed at for 5 seconds
Cannot search
Cannot open playlists/watch later/favorites
robby Great work! Please provide a full list of videos that still work. Thank you!