Seeing horrible connection speeds over the last week or so. My speed tests on fast.com and similar are approaching my 1Gbps connection, but I can’t even play a video on your service at 720p. Is there a recent CDN issue? U.S.A. region.

Edit by Admin: For everyone experiencing connection issues - please run https://cdn-vr.sexlikereal.com/benchmark/speed.html speedtest before you submit. Attach your test ID into a query

SLR admin update: make sure to perform additional tests to make sure where speed issue emerges https://www.sexlikereal.com/blog/post/id/279-how-to-get-the-slr-streaming-speeds-you-are-looking-for

Yes. 2237 is my ID. No changes on my side. Speeds in that test are abysmal. When I test in fast.com or similar I’m just under 1Gbps down and over 35 Mbps up.

16 days later

I'm actually facing the same problem. I can't even download files. After a certain time the download just freezes. The speed of the site is horrible and my internet connection works well on other sites.

Using Google Chrome, one download at a time. What is a test ID?

    Videos are very laggy for me the last couple days. It takes forever to load and always buffers at some point during the video. I’m using an Oculus Go. Test ID from my Go is 2418. Any suggestions?

    [unknown] I’m on WiFi. All devices I’ve tried have been slow recently, especially when trying to download a videos. It wasn’t like that a couple weeks ago.

    10 days later

    Horrible connection speed. Speed test id 2690. I dont even mind doing any troubleshooting cause other speed tests and other video streaming sites are working flawlessly and very fast. EDIT: its not always like this. 99% of times its working just normally and not any buffering breaks

      Same for me. Got premium just yesterday, and wasn't able to download or stream anything.
      Downloads at 400Kbps at best (with my connection should be around 9Mbps) Buffering impossible even with lowest quality.

      Thoran When was the last time you noticed this issue? At what hour approximately does this happen?

        I've had these terribly slow download speeds for couple of days now. Your speed test id: 2747. I have a solid 300/300mbps connection, which according to Ookla's speedtest works just fine and the issue isn't apparent anywhere else.

          Luti The issue is only when downloading, or when streaming? Are you using a wireless or wired connection?

          • Luti replied to this.
              4 days later

              SamSuppVR Seems to be streaming related issue. Using 5gHz band wireless for the sake of convenience but that can't really be the problem as the whole issue is only apparent here. Everything else works perfectly.

                  The streaming is completely unusable for me as it takes ages to buffer, even though the speedtest (#2859) looks good. It was the case yesterday too. I'm on a 100Mbps cable connection via Ethernet.

                    Luti What device are you using? Do you have an option to try streaming with a different connection?

                    Philibert Are you still having issues with streaming? If so, can you please perform these two tests in the Command Prompt and send the results to support@sexlikereal.com ?:
                    ping cdn-vr.sexlikereal.com
                    Tracert cdn-vr.sexlikereal.com

                        13 days later

                        Trash loading speed on everything. Pc, mobile and quest.
                        Multiple connections and locations.

                        Your speed test won't even fully complete. Left for five minutes didn't even start the download part. MS in the 10s of thousands.

                        Thumbnails barely load on website and app...

                        Says my location/server is in Tokyo, I'm in Australia.

                        Trash service and support..

                        Time to go to a quality studio where their videos are actually loading, majority you don't even have on your platform...

                        We are aware of issues for certain areas and are looking into this. We are sorry for any inconvenience. We should have an update within a few days.
                        If you are experiencing issues it is still appreciated if you could perform the speedtest and write the speed test ID number here (even if the speed test doesn't complete) or via private message, so we can check.

                        Same issue on Quest. Haven't been able to stream any of your videos for the last 3 weeks. All other streaming sites work perfectly. Your speed test won't complete. I certainly don't expect to pay for a product that doesn't work. Assistance appreciated.