Will65 That is a useful and valid comment.
(I do want to stop for a moment and laugh at the fact that this is literally exactly what has happened to McDonald's in real life.)
There's a balance to strike with respect to being great at something and needing to innovate. In tech and in entertainment, if you're not moving forward, you're dead. I know for a fact the concerns represented in your metaphorical comment card are not falling on deaf ears. Everyone in the organization cares deeply about this.
But this isn't a scenario where you follow a recipe and get the same thing back every time. Even if we wanted to do that, it's not possible.
You're dealing with real human beings (I know you know this but I'm laying out the rhetorical position so bear with me) engaging in the most intimate of acts, in front of a camera and crew, knowing they need to get it right whether they feel like it or not because they have to pay rent, and that rent money comes from your (and thousands of others') pockets.
So yeah, they're getting paid. They're pros. They show up and get to work. But they and the crew and the post team and the casting director and the sound guy and the makeup artist and the locations person and the corporate leadership are all humans and are doing their best. They got into this in the first place because they care. That hasn't gone away. But with money and more voices paying money it gets complicated and much, much harder with higher stakes and more ways to fuck up but they all still show up every day, caring, trying to do it better somehow and sometimes failing but caring and trying.
Anyway, I'm just trying to be real with you and not do the whole bullshit corporate-speak thing.
Every dollar you spend here is a vote of confidence that you think we can get it right, and we'll work hard to do that for you. But remember, please, there are many, many other voices we have to listen to as well. It's fuckin' hard and the world kinda sucks right now and the world's governments and financial systems are fully trying to destroy porn and everyone's fighting a battle we can't see so maybe we could all be a little kind to each other and see if that works.
That's it. That's all I got.
I sincerely, truly hope you have a great night/day/whatever it is wherever you are.