Vrsumo2017, have forwarded your ideas, thanks!
Subtitles appearing behind VR video
Unlikely that it's going to be fixed any time soon.
They are still sending me mails (this very morning, 2 weeks after the initial support request) asking if the srt file has the same name as the video or the subtitles won't load despite me sending a video and screenshot of different cases showing the subtitles are loading and functional, just BEHIND the video. (I even move the screen by changing the camera's pitch and all that, even shower the depth slider at 0)
Like this
https://ibb.co/YpgYzQp
I understand Jordan's just trying to help but come on.
VeiledPrivateer, thanks for the feedback, trying to do our best as well as to check all possible issues. Sorry for the delay, will keep working on that
Vrsumo2017 on the quest it has captions
in the meta captions setting it has "set by app" and has a list of apps you can turn on or off where the caption works, I saw no deovr in that list and couldn't find anything to add to the list, might have to fix that on deovr side I see HS in there, YouTube is not in there but when I have meta captions on it works in YouTube.
Currently with metas captions on it shows nothing in deovr.
The captions are in the accessibility settings, could be the headset it self, I think they just added captions, but I've noticed it works when it wants,
VeiledPrivateer yea like it loads correctly since it appears, the problem is that it appears behind the actually scene, and if you rotate the y-axis, you will see the subtitles right there
- Edited
Issue still occurs as of build 14.3.2592
: /
Seriously, I can't enjoy my JAVs. Please. It's been almost 2 moths. I refuse to believe a simple UI sorting issue takes that long to fix...
VeiledPrivateer Can you please remind us what headset you use?
AlexSLR Sure, no problem, it's the Rift S
And I know it's old at this point but surely you guys can at least make subtitles work for us. Everything else works fine.
@Bucket619 Hey, sorry for the poke, bud. You got the same issue I do, correct? What headset do you use?
Because, as I suspected, I was told by @AlexSLR via e-mail that the Rift S is pretty old and not fully supported. However i'm pretty damn sure it's a global issue and not limited to my old shitty device lol. It's just not reported a lot because people who use subtitles on DeoVR are pretty scarce.
VeiledPrivateer As I said in the email, the devs will check everything
- Edited
AlexSLR Oh yeah, sure.
I still would like to know so that we know for sure.
'cause I really don't want to switch from DeoVR for my local files but if it goes for longer, I won't have a choice.. It's been 2 months after all.
AlexSLR i use the Pico 4 and it doesnt work
VeiledPrivateer i use the Pico 4 and its still not working . The subtitles still appear behind the video
@Bucket619 Do you also have the 14.3 app version?
pico 4 user here. Same, all srt subtitle lock behind video
https://ibb.co/YpgYzQp
any SteamVR Pico 4 or Quest 3?
AlexSLR Just checking in, haven't gotten any update in a while. It's been months now and this issue still happens.
VeiledPrivateer So far, we haven’t been able to replicate the problem on our end, which makes it a bit more challenging to investigate and identify the cause.
As a result, it’s taking us a little longer than usual to get everything sorted out, but please rest assured that our team is working on it.
AlexSLR Oh, I'm surprised to hear that. That,s something I would have liked to know before. Pretty much everyone that I talk to who uses srt files locally seem to have the issue 100% repro so I assumed it was a slam dunk.
Well, hope they figure it out soon.