• Support

  • "Unsupported Format" on all videos

doublevr WebXR in up to date Safari browser should work just fine.

On iOS? I don't think so, you had decided that the future is flattened videos on phones.

      doublevr it's perfectly VR. flat is separate

      On an iPhone in Safari it's perfectly VR? Am I missing anything?

          doublevr iphone is not a VR device.

          It wasn't me who told the guy who wanted to watch VR on an iPhone that he can do so in Safari, that's why I was surprised. But I think I have now gathered all the information I needed, case closed 🙂

            In summary, the bottom line is this:

            • If you're a Quest 1 user, you cannot now watch SLR videos via DeoVR. There will be no fix forthcoming.
            • Your only option for continued use of the Quest 1 is to now use the 'WebXR hub' by going to sexlikereal.com via the meta browser (although be advised, it currently lacks essential features such as a search bar or categories selection).
            • Other than that, your options are to cancel your subscription or purchase a supported headset (300-400 USD).

            For more info, read on:

            SLR has, just within the last 24 hours, released a couple of post-hoc announcements that Quest 1 support has been discontinued for use with the DeoVR app:

            https://forum.sexlikereal.com/d/8406-announcement-quest-1-stopped-working-with-slr
            https://www.sexlikereal.com/blog/541-quest-1-ends-support-slr

            Whilst the WebXR hub is stated to be 'working seamlessly' it is also acknowledged to be currently missing some fundamental features (search function and categories):

            https://forum.sexlikereal.com/d/8366-categories-not-visible-on-meta-quest-2

            If you are considering buying a new VR headset, here is a link to SLR's page on supported devices (with some approximate price information):

            https://www.sexlikereal.com/blog/216-whats-the-best-headset-for-vr-porn

            Some personal thoughts:

            Whilst inevitably some older VR devices will eventually have to be deprecated, SLR should have done a much better job of announcing, well in advance to their customers, a discontinuation of DeoVR Quest 1 support. Customers should not have been left scrabbling around on the forums, seeking a fix to an unexpected problem, only for SLR to turn around and tell them that their device is now unsupported. It shouldn't need to be said that foreknowledge of the deprecation of the Quest 1 would have been hugely valuable information to customers who use the device, many of whom will have continued or perhaps purchased SLR subscriptions on the understanding that their device was supported.

            SLR, please in the future do better at communicating such information to customers well in advance and you will avoid unnecessarily creating disgruntled customers who, not that unreasonably, feel as if they have had the rug pulled from beneath them.

              Yeah, I'm not really convinced this is a DeoVR or a quest 1 issue. I logged into my SLR account on my PC, downloaded some videos. Transferred the downloaded videos into my quest 1. I was able to go back into DeoVr, pulled them up via the local folder and they played flawlessly.

                bootwraps good sum up. The whole thing got us by surprise. Will be planning much better ahead.
                Otherswise one meta discontinued Quest 1 it was about time one some features are going to stop working.
                We also expect a huge WebXR boost coming soon.

                    To bad we aren't ready yet eth our loyalty program. Would be happy to add credits for affected users.

                    TheArtofLurk2 it's updated streaming slr protocols that older deovr apps can't support and there's no way to update deovr for quest 1 as meta does not support them

                        Another option for SLR to try to make things "right" is to temporarily end or raise the limit of the number of movies premium members can download. If it's possible to do this for the recently unsupported devices that's fine, but need to do something. Finally restarted premium after not having for several months only to find out it was a complete waste of money. That's shitty business practice at best.

                          doublevr It's nice the WebXR features a way to change the VR view but it is very cumbersome having to open settings every time to do so. At least one other adult vr site gives the ability to change view by holding the "middle finger" button and dragging.

                            jjjohnsonjr
                            Yes, it would be nice, but they never do that. I'm very dissapointed with this update. And I'm never going to buy another crap from meta again.

                              doublevr Yet, whatever new protocol deovr14 uses, it was still working on deovr13 until a few days ago. No new update was released either and it was working on both version. This means that it was blocked INTENTIONALLY server sided. Now, for some reason you wanted to block Quest 1 users since the old protocol was working perfectly fine on both deovr13 and 14 until a few days ago. I get that you cannot update deovr on Quest 1, but obviously you can fix it server sided. I wonder what's the logic here because you are surely losing a few customers that will never update to Quest 2+.

                                Yeah, I'm not happy about this update either, and I feel cheated. I should not have to spend several hundred dollars to buy new equipment just so I can use something I've already paid for.

                                Why can't you roll back the changes? Why can't your software determine what hardware is being used? Why cant the version be locked on the Quest 1 so it wont update. Why is it impossible for you to fix a problem that you caused.

                                  Mskinner32 Think its a simple - Q3S released these days. And suddenly the old headsets are simply not supported by anyone anymore. It doesn't take much intelligence to undestand why and for ))

                                    doublevr Please answer this question directly. It will settle a lot of concerns and may help solve the issue.

                                    WHEN NOT LOGGED IN, VR videos still play correctly on older devices, such as Cardboard. These are the 1-2 minute preview videos. This proves that it is not a hardware issue. WHEN LOGGED IN, all the videos produce the error and will not load.

                                    PLEASE APPLY THE SAME SETTINGS TO THE FULL-LENGTH VIDEOS THAT ARE APPLIED TO THE PREVIEW VIDEOS AND THE PROBLEM SHOULD BE SOLVED.

                                    Please provide an explanation if this can be done, and explain why previews work perfectly and why full-length videos do not.

                                    This is the explanation we have all been waiting for and will make the difference between losing thousands or tens-of-thousands of dollars in subscribers. Please address. Thank you.

                                        pedropaloma

                                        You guys are smart 👍️ really appreciate it

                                        The changes were made to members area videos streaming protocols. It's a huge architecture change that can't be reverted.

                                        SLR tech back end is really huge and complex. It's no joke to run the whole thing. I trust our tech team