"Unsupported Format" on all videos

iddqd

muupekk thanks a lot for such detailed description!
We are looking into these issues and working on new version. This was potentially caused by updated library that we are using for video playback. New release is planned in about 2 weeks once we finish development and testing.
I would also highly appreciate if you could share some specific videos (ids or titles) that cause this error.

muupekk

Good to hear that a fix is on the way!

It seems to be a general issue to me and not related to any specific videos. Here are some videos where I know for sure it froze:
https://www.sexlikereal.com/scenes/redhead-with-natural-big-boobs-is-craving-for-a-fuck-pt2-46027?t=2052
https://www.sexlikereal.com/scenes/vega-the-star-48358?tab=about
https://www.sexlikereal.com/scenes/joi-edging-with-stacy-48824

I also think the issues are more frequent when using bluetooth earphones.

muupekk

iddqd Is there any update on this issue?

R2LEE2

I just bought 3 videos and cant watch them due to this issue. All videos in my library are "unsupported format".

Is there any update on this? Looks like this has been happening since September. I think that at this point I'm going either need digital copies of my entire library so I can watch them from my desktop, or a full refund for my entire library.

I wonder if the Better Business Bureau can help with this.

EDIT: I am using a Quest Pro

Metamucil

R2LEE2 Please share your communication with the BBB. That sounds like it would be entertaining.

Kieshi

R2LEE2 Do you have latest version of the app installed?

iddqd

muupekk doing our best to prepare a new version within next couple weeks

wizard99

Landing here a year later. Was there any solution to this problem? Weird that without signing in, the preview videos work, but the paid content for which I bought subscription, doesn’t seem to work. Damn unethical that nobody seems to care after getting the money.

doublevr

wizard99 use up to date player

wizard99

doublevr I’m using Oculus Go. I reinstalled DeoVR player, didn’t help. The App seems from 2018 and no update available on this platform.

doublevr

wizard99 get up to date headset. There is no other way around

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