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  • Signing me out about every 24hours

doublevr but it’s not working like that. I have 1 headset and I only access it from 1 phone. If I walk in the back room right now and turn the headset on I’m 100% sure I’d be logged out again. So if that’s what you mean by “multiple devices” or “multiple headsets” it’s not working as intended. I don’t have “multiple” of anything. I have 2 total.

    diwanga Hi, I can pass this on to the team to check out, could you please let me know your headset, version of the app you use (Meta/Steam) and version of the app that is installed?

      Still having this issue.

      Please just add an option in Deo to save login details, seems like an easy fix.

      diwanga Three weeks ago I had the same problem as you (being signed out in the middle of it) but for me it seems to have stopped after the fix was released two weeks ago. So maybe worth exploring why this hasn't worked for you.

        Kieshi does multi fun player count towards a session because if so 3 session is way too little.

        I mean at a minimum you have your vr headset (this should never be signed out imo and have priority or something as typing in the password is super annoying).
        You have your desktop for browsing. I guess most people will use their phone too. And if multi fun player requires a session for script streaming your already running into issues.

        For me I also use my laptop. So I will definitely get issues. Even if multi fun player doesn't consume a session. Can't we up this to 4 maybe 5, having only 3 seems very impractical?

          Kieshi again - Quest 2 - whatever is latest. If there’s a way to NOT have latest then I assume your auto-updater is broken? There are no options for me to update the app.

            diwanga Please let me know if you have multiple sessions in the app, web, etc? especially incognito mode that doesn't close sessions

            Wouldn’t even know how to have “multiple sessions in the app”. I just open it when I turn on the headset and it loads. I don’t browse incognito on my phone. I look at the site for updates on Safari, close the page and clear browser history when done.

              diwanga you can see all your open sessions in your profile on web under Security and Privacy

                doublevr how many times do I have to type the same thing?

                1 phone
                1 headset

                I don’t share logins with anyone or access the site in any other way. Maayyyybe once every few weeks I’d access it on PC - but my PC has been DOA for about 2 or 3 weeks so that can’t be it either.

                Kieshi and what exactly am I supposed to do with this information…? For the people in the back who aren’t reading stuff - the problem is YOUR DESIGN LOGGING PEOPLE OUT.

                Some genius a few weeks back decided to switch something to log people out unnecessarily on devices. Do you all not review code or changelogs?

                6 days later
                2 months later

                doublevr Any ETA on this? I'm getting logged out all the time, did some tests and apparently it's indeed multifunplayer that requires a session which makes 3 active session just way too little. I want to be able to at least use SLR on my phone, pc, headset and use multifunplayer. Would appreciate if you guys could make the limit 4 or 5 or something.

                  fenderwq still happening to me too. Not going to bother with sending them nonsense reports or telling them the issue / my headset for the 8th time. Their “security” system is busted and a pain in the ass. Have to login every single time I put the headset on.