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  • Signing me out about every 24hours

5 days later

Problem still here. Still having to Sign in daily.

    I think this happens because people log in via PC/mobile on incognito browsers. Which makes sense, incognito was basically made for this stuff. I now have to sign into Deo every time. I haven't gotten logged out from a current session though.

    @Kieshi @doublevr
    Could we have DeoVR remember login details? Its a pretty basic feature which wasn't needed with the 'keep signed in', but yeah, that no longer keeps you signed in so.. Add a checkmark for it and voilĂ  problem fixed

      adinihsan just to make sure, as you said you were not logged out from the last session, does this problem still persist? How ofter are you logged out?

          Kieshi Every day, I said I wasn't logged out of a currently running session like @SchnuppiLilac

          I'm pretty sure its because incognito logins count towards the 3x devices each time seperately.
          If DeoVR could save the login details its not an issue.

              Kieshi Quest 2. Whatever the latest is. Still logs out daily. Yes, I’m logging in on my phone too. This is a new issue from the past few weeks.

                adinihsan so your setup is Quest 2, DeoVR app 14.1.2305 and you are using incognito mode when entering SLR on the web, correct?

                @diwanga are you also using incognito mode on the web?

                    Kieshi not using incognito - using Safari on my iPhone. Still happens daily. I also had it randomly log me out with headset on yesterday midstream.

                      Yeah I'm getting singed out constantly too. Really annoying and didn't used to happen until somewhar recently. I use the site on my mobile, quest 3 DeoVR, desktop and laptop if that matters. Used to use it on DeoVR steam sometimes too but not so much anymore.

                        fenderwq Are you using incognito mode on your mobile and desktop? And do you have latest version of DeoVR installed?

                            Kieshi To make people's lives a little easier, would it be possible to exclude headsets (or at least one main device that can be defined in the user profile) from this procedure? Signing in again in browsers on phones or computers is not a big deal but in the app it's annoying.

                                It’s annoying to have on any device. It’s bad enough I have to sift through a dozen popups to get to the actual page that matters on iPhone, but literally no important service out there has a “log me out if I open this more than once on another device.” function.

                                Imagine the irritation of dealing with all of your social media accounts and email across multiple devices and having to deal with this. Now imagine you have to deal with it typing in on an app that (yay! Great idea!) doesn’t save your PW and you have to type using a VR handset.

                                The only reason for this level of security is for people who want it to opt IN to - not to make it mandatory. I’m not worried about someone stealing my headset and watching my porn.

                                It be saying I'm logged out but my videos are playing full videos. Glitch I guess 🤷‍♂️

                                As I understand there's no current "on service" issue that would cause any forced log out.

                                Instead there seem to be some user specific cases we try to figure out.
                                For security purposes we have limited the number of logged headsets for one account. So if you are trying to log in from multiple devices including multiple headsets, smartphone, iPad, desktop, laptop some devices might be logged out.

                                Still streamlining the logic to deliver the best experience for a legit users. There is a bunch of bad asses around that are making life hard with hacking and stuff that we have to fix

                                Keep reporting. Make sure you use Quest 3/3s/2 headset with the latest DeoVR 14.1 on it.