Bugfix release for DeoVR app (scripts availability, Handy issues)

chainy75

I have a quest 2 and 3 with Handy toy. Haptics won't connect to Handy on either so scripts will not work (played locally off my pc with link cable). Been like that for a week now.

chainy75

Nope

dbreezy99

I am using the Handy with Quest 2 and haven't been able to connect for the past week.

dbreezy99

I am new to using scripts, I just got the handy in the mail this past weekend. I'm not entirely sure what I can point out other than the blue sex toy symbol has a $ symbol next to it, just like it would if you didnt have a premium subscription. I can go into settings and connect through DeoVR app. A message pops up saying that I'm connected, I can see the green dot in bottom left of the UI showing I'm connected. But when I choose a video- any video- that has a blue sex toy script symbol, the video will play as it normally would. But there isn't any sign,option, or setting in the UI. The video plays the same way it does if you don't have a premium membership for scripts. I've tried several dozen video's throughout the week...havent had one work yet. Not sure if this is helpful or not, glad I dont have to feel like an idiot anymore for not getting it to work correctly.

Kieshi

dbreezy99 so you have scripts bundle. but you still cannot make scripts play, am I correct?

chainy75

I buy the scripts one at a time and play video/script locally from my pc hard wired pc link to my quest. I'm not sure if DeoVR is accepting the handy connection key and hence is not allowing scripts to work. The same connection key works on everything else I've tried it with.

Kieshi

chainy75 you can insert Handy key in global settings - Haptics tab

madparks

It's still not working for me; centering the screen is still an issue, and the UI is very zoomed by default.

Kieshi

madparks Could you let me know if you have tried using the "tilt" toggle in global settings for the issues with UI?
And if it doesn't help, please let me know in more details what the issues is and on which device does it happen

chainy75

Well obviously but it doesn't work. There is a red cross next to the slider. The key is 100% correct and case sensititve. I have even tried generating a new key which also doesn't work. I will confirm again. The key works with every other site. The fault is with DeoVR and started one week ago as others have stated.

madparks

Kieshi i tired it but it still doing it on or off, also still very zoom in even at 1x distance. Im still having issues with scripts with current release. For now im mostly run April release version due to script issues the zoom.

Kieshi

chainy75 so you insert the correct Handy key. that Handy app gave you and it is rejected by the app, correct?
Which version of the app are you using and on which Quest do you have? You are using Quest link as well for PC?

chainy75

Well weirdly without me doing anything different I booted up the pc and the quest today and I got a nice green connection. I never done anything different from yesterday unless something updated in the background. Happy again 😊

allofthe9

Kieshi Sorry for the delayed reply. Works all good now. Thanks!

Kieshi

madparks hello, could you please help me understand the full picture: if you use zoom and then recenter, zoom settings get back to 0, is this what is happening?

madparks

Kieshi Let me try to clear up my problems. The UI on the April release version, when you set it to 1 for the distance, is 50% closer compared to the March release, which is a further way. On the March release, I could see the full UI without needing to move my head. Now, I only see about 70% of the UI in the April version.

smush

DeoVR crashes for me every time I watch a script with the Lovense max 2 connected. I'm using it with Oculus Quest 2. The app crashes after about 15-20 minutes of use (even if I switch videos). The video freezes first, then the app crashes. I don't know what version of the app I have, but I assume it's the latest - I just installed it about 10 days ago (my oculus is about a year old, but the max 2 is also only about 10 days old).

Kieshi

smush hi, you can check version of the app on the main screen on the Botton left. If it is the latest it will be 13.19
Could you please check that and let me know?

smush

Kieshi Hi Keishi - thank you so much for responding! My DeoVR version is 13.19.1687.

Kieshi

smush got it, thank you! Could you maybe get us logs from the app, so we can try identifying the issue from there?

smush

Kieshi Sorry for the long delay - I've tried to install the meta quest PC link app on my pc, but I haven't gotten it to even install properly, despite several hours chatting with tech support there. I'll try sidequest next...

I did try all three release streams in the DeoVR app (13.19.1687, the opt-in one, and the beta one), after uninstalling all video apps on the quest, and then reinstalling DeoVR. All of those had the same issue.

update: sidequest didn't work either - apparently my computer is too old for the proper usb drivers to be installed (and apparently the quest 2 must be connected to a computer at least at first for sidequest to work). So I probably won't be able to get any logs to you? Unless there is another way?

Kieshi

smush no worries, the team will try to reproduce it anyway and I will get back to you once I know more

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