I am new to using scripts, I just got the handy in the mail this past weekend. I'm not entirely sure what I can point out other than the blue sex toy symbol has a $ symbol next to it, just like it would if you didnt have a premium subscription. I can go into settings and connect through DeoVR app. A message pops up saying that I'm connected, I can see the green dot in bottom left of the UI showing I'm connected. But when I choose a video- any video- that has a blue sex toy script symbol, the video will play as it normally would. But there isn't any sign,option, or setting in the UI. The video plays the same way it does if you don't have a premium membership for scripts. I've tried several dozen video's throughout the week...havent had one work yet. Not sure if this is helpful or not, glad I dont have to feel like an idiot anymore for not getting it to work correctly.