Plenty of services have tiered accounts. You (SLR) act like this is impossible to accomplish.. That every user must get the same, lesser amount, even if they paid for more. Put the users that paid for 50 every 72hrs on one tier, 30 every 72hrs on a tier, and newer users that agree to spend the money for 30 every 144hrs on another tier..

There is already a sort of tier system based on subscription days. You set the accounts to 30 days, or 3 months, 6 months, 1 year, lifetime..

Do something similar for when people signed up, and what they paid you for. Add a variable for x amount of downloads per x amount of hours to the accounts. And some who bought in and invested earlier than I did should have the 50 per 72 hours that they paid for, others 30 per 72hrs if they signed up before this recent change (accounts renewing should be able to still take advantage of this if they continually renew or given the option for lifetime at this download allocation), and any new accounts after October 1, 2022 30 per 144hrs or whatever you have advertised at the time they pay.

You could also allow for upgrades, like if people want to upgrade from 30 to 50 (or more.. 100) downloads in their timeframe, you could charge an extra $200-300 (or $400-500 for 100) or something to get more profit out of the later-joining pre-paid lifers. (eventually they're going to run out of things to download at the full rate and put less load on the servers).

There's an extra revenue idea, that you can use to upgrade your infrastructure, instead of breaching your contracts with customers.

doublevr
Please stop.. we're trying to screw over our customers. Just accept it and move on. /s

I've emailed billing@epoch.com regarding a 50% refund for the 50% reduction in access to content that I paid you for.

    They did address the issue, they told the OP that the policy changed and what it was going forward. If people want to go to Epoch for a refund then good luck to them, most won’t though as they don’t want to lose access to the site so that thread was just a lot of empty threats by people saying the same thing over and over and this will no doubt be the same.

    As they said it affects hardly anyone and I’d be fairly suspicious of anyone who is regularly downloading more than 150 videos every month. Who has time to watch all that?

    They’ve changed the policy, if you don’t like it, go elsewhere, that’s your only option.

      doublevr "You are a sexist."

      How ridiculous have you become? Did you forget the company you're doing terrible defending and PR for? Does SLR Originals do a bunch of gay VR porn (where men are getting fucked) that I've missed? Because I see 0 SLR Originals under the Gay category.

      I see 176 total gay male porn videos under the Gay tag out of 22466 videos available to me.. or 0.78% of videos.

      Excuse me if my very basic, gimme joke was only 100% correct or at the very least 99.22% accurate.

          TemporaryName It's not a matter of what you say in public I guess.

          Otherwise everyone who's up to should be fucked 👌

          As long as your joke doesn't hurt 99.99% of the userbase we are fine

              petermc
              They did not address the issue. We paid for a certain amount that was advertised, and now they are not providing that amount. That's not addressing the issue. Either they revert to what we paid for or they issue refunds in the percentage of money that they've taken away in the percentage of downloads that were advertised for life when I paid. In my personal case.. Last I checked, I'm still alive, and less than 4 months is not lifetime. So they have false advertising and breach of contract that needs to be resolved.. not a 1 sided decision to provide half of what was paid for.

                  TemporaryName I would have no other option but to close this thread as well if we keep going back and forth.

                  Please stop.

                  There's a new policy in place. Let's move on.

                    doublevr
                    I'm sure no rational, sane person is hurt by the mention of girls getting fucked... on a forum for a porn site. 🤦

                        Rakly3 You're paying for a streaming service.

                        It's not right to put it this way. It's a combination of factors.

                        I do believe our most valued users are getting the best for their buck with nothing coming near. And it's going much better day after day. Lifetime users get enormous ROI every new day as we keep adding content and new features

                        Otherwise it was the best reply before you edited it

                          Rakly3
                          I'm not paying for streaming service, or else they would have only advertised a streaming service and not downloads. I paid for all that was advertised and now they're not providing what was advertised at the time I, and others, paid.

                              I've asked this b4 but I'm hoping they add a streaming only subscription at 9.99 as an option. I just got a sub recently and theres a few scenes I wanna dl, hell I'm surprised I haven't downloaded anything yet, cuz I can get real trigger happy on sum downloads which I hate, cuz there's so many great scenes and I hate to be going threw my files on 4 full hard drives searching for scenes I might not want, but I wanted them b4 or else I wouldn't have downloaded em 😕 🤷‍♂️

                              This probably my 2nd or third time subscribing, but if they had a extra option for just streaming only at 9.99 hell id sub to that often. Plus I wouldnt be so worried about downloading everything. I could just sub again at way cheaper price for just streaming and my favorite videos would be in my favorite section. 👍

                              Streaming only subscriptions? idk why vr studios don't have this as an option. 🤷‍♂️

                              You know eventually a subscriber would switch over to a download subscription or purchase the video, there's always that one scene you just gotta have. 😏

                              Idk, this just imo what id like to see as a vr porn consumer

                              but wth do I know I'm just vr porn viewer. 🤷‍♂️

                              😉✌️🥂

                                Monthly (and other limited term) subscriptions going forward, the change is fine, make whatever changes you want, as long as that's what's advertised to people as they make their payment. You begin to advertise this and new subscribers can choose if it is an acceptable deal for them or not. But I paid for a certain amount, you need to provide that amount for the duration of the terms agreed to at the time of the transaction.. which for me, for example, is lifetime.. not less than 4 months that I've been here before it gets cut in half, and future cuts that are sure to come if nothing is done about it now.

                                Sorry guys. This gets out of hands. The thread is locked. I will have to ban those intentionally violating the lock

                                doublevr locked the discussion .