You have 0 downloads remaining in this time period (144 hours) :/

Jingler

Is this like a glitch or did the policy change again?

doublevr

Jingler hey
We changed the policy from 72h to 144h

Polar

"SLR Fair Use policy includes 30 video downloads in a 144 hour period."

That is up to 150 downloads every 30 days.

Jingler

it was just 72 hours like yesterday

Jingler

so the policy did change? to half of what it was?

RockyMtHigh

Okay, policy aside, who really needs to download that many per month. That’s crazy.

Jingler

RockyMtHigh that was the policy, The policy has been changed multiple times, each time with the response, you have plenty.

Jingler

who has the disposable money to pay $37.99 every month for a membership? Not me

RockyMtHigh

Jingler enough people that the company keeps growing 🤷‍♂️

spacepirate

WTF

[deleted]

For the record, I commend the change, just not the implementation without warning and not at the beginning of the monthly period ...

I'd also recommend that you change it to 15 videos every 72 hours, or five per day. That makes much more sense than this crazy 144h period.

I should add, doing it this way allows all current members to request and receive a refund from Epoch for the given term. I think this site is great value. But I have requested refunds for changed terms with bad sites, so I know the policies and they will offer refunds for such an unscheduled change in policy that contradicts the advertised terms of the agreement.

doublevr

144h gives you much more freedom than 24h whatever way you look at it.

Policy update affects less than 1% of users. Something we want to get fixed as it creates more harm than it does good.

ibins

doublevr Policy update affects less than 1% of users. Something we want to get fixed as it creates more harm than it does good.

Then why even bother with the hassle of changing it?
If it is smaller then 1% of users then the possible savings never ever can outweigh the trouble you put yourself in by changing the contract one sided which is very questionable if it is even legal at all.

[deleted]

I guarantee you'll have problems with the credit card companies for this. There are people on here (not me, but certainly people) who will write in to epoch and cause issues, or they will log-in to online banking and place a cancellation request (which the companies will be forced to honour b/c reps of SLR have said 30 downloads per 72 hours on the forums etc). Requests like that are what credit card companies HATE; in fact, it's why they have agreed to block porn. They don't want to return money or to use their resources disputing with customers the consequences of changed policy from a contract / agreement.

The problem with 144h is that users need to be able to keep track of when the clock starts and stops, and that presents issues and complications. It also is a concern for folks addicted to porn. They download everything immediately and then grow angry waiting for days.

Yeah, I don't think I've reached anywhere close to the 30 recently... 144h is such a long time, though, that you should have a counter for when the clock refreshes, and that may be hard to add at short notice...

The change should have been rolled out with monthly resubscription ...That's how the big companies like Google have succeeded, by changing the terms gradually and forcing users to accept new terms, not changing stuff without a pretext of consent.

For example, when I joined Facebook back in 2004 the policy said that they would NEVER sell my information or include advertisements. Zuck even gave his word to all users that it would never be done. So when they inevitably needed to sell user data to keep afloat they just posted a message to everyone saying, 'hey, we're gonna make these changes and if you don't like them you have X days to delete your acct and be gone.' Folks were forced to comply.

Also, if you are having bandwidth problems, I don't think most folks would complain if the highest download size was closer to 30 or 40 GB instead of 150. I'd love to know the stats on how many ppl actually download the 100+ GB files.

Again, no issues with the changed limit, just with the unexpected rollout and timeframe of 144h. Why not just keep 72 or set the limit at 150 per 30 day period?

TemporaryName

I paid for lifetime 30 per 72 hours. You already purposely put in that hidden quirk that has users losing days of downloads if they don't download something in the first day of the hour counter resetting..

If you change the agreement and are now giving half the content, then give me half my money back.

TemporaryName

State it in your advertising for new users if you're halving the content. New users can decide if they want to pay the price for that deal or not. You advertised 30 downloads every 72 hours when I paid. That's what I paid you for, that's what you need to deliver.

And don't mention that 'If we change it for one person, we have to change it sitewide for everyone' nonsense. You designed the website, forums, an app, your own studio, you're testing new innovations for passthrough and preventing going crosseyed during closeups for example.. I'm sure you can figure out how to make some users grandfathered into the 30 per 72hrs that they paid for and newer users 30 per 144hrs if they choose to pay for that after that's what's advertised to them.

Lifer1998

Half the former amount seems like pretty drastic change in value if you bought a lifetime subscription. I get the purpose of lowering it for users that only do a one month subscription but if you have a lifetime subscription you already paid for the deal.

someoneX

Lifer1998 For lifetime subscriptions the limits should be much higher IMO. That would also put the high price into better perspective.

After all, you need many years before you reach the green zone with a lifetime subscription - and changes like that don't encourage confidence to invest so far in the future. I would be really angry if I had a lifetime subscription and my downloads would have been cut by 50%.

spacepirate

slr: "users are downloading 30 vids in 72 hours!!! they cant even watch it all!!!!"

reality: users clicking download link because slr wont let them use a player of their own choice, skipping through a vid for a few mins to see whether its worth watching or downloading and moving on to the next vid... each time counted as a download

erniescar69

SLR obviously wants to squeeze out downloaders like myself and is trying to force people to stream/rent the content. I don't d/l five scenes per day anyway but it sure seems like they are doing all they can to discourage against any downloading, i.e annoying popup reminder to use the app for streaming, reducing D/L limits etc. Not everyone has a connection that is fast enough to stream 7K and 8K videos so to enjoy them we must download. I've had an annual sub here for a few years and it's done in 6 weeks, not sure if I'll renew or not now. What's to stop SLR from reducing the download limit even more to 1 or 2 vids per day in a few months time?

doublevr

erniescar69 What's to stop SLR from reducing the download limit even more to 1 or 2 vids per day in a few months time?

It's not going to happen. Just that.

150 videos a month is a very reasonable ratio. Not even 0.1% of users ever needs more than that.

doublevr

Really sorry about the change.

We are doing our best to make sure you get the best service out ther

LondonGodFather

doublevr I'm not sure failing to honour your contract with subscribers is compatible with "make sure you get the best service out there"

someoneX

doublevr It's by far the lowest in the industry and you only get 150 videos if you use every download window to the max. With many studios exclusive on SLR we are getting to a point where it gets hard to download even those exclusives without a lot of micro management.

Second lowest should be VRBangers with 10 downloads per day (if they haven't changed that in the recent years) and then VRPorn with 20 downloads per day. POVR/WankzVR has about 15 dowloads full speed and 2MB/s after that. Maybe more bandwidth reduction at 30-50 videos per day.

BadoinkVR, 18VR, VR Cosplay X and KinkVR don't have a limit, but download links get invalid after a few hours, so you can't use download managers that easily.

Virtual Taboo, DarkRoom and VirtualRealPorn don't have limits.

It's not only about the total amount per year, but also about convenience. You've noticed that problem as well, that's why you did 30 per 144 hours instead of 5 per day. But even that will be annoying if we want to download more in vacation weeks or if we discover a new studio and want to catch up on past releases.

LondonGodFather

doublevr "it's not going to happen. Just that." in 2019 you were offering unlimited downloads, then it went down to 50, then 30. If when you made those changes people had said "I worry it will one day go down to 15" I bet you'd have given a similar response.

TemporaryName

doublevr
Who are you to say what customers "need" or not? You advertised an offer. That's what was paid for. That's what we expect you to deliver.

I don't order a pizza and the deliver guy shows up with the box half empty and tells me, "well this is all the pizza someone really needs. Nobody really needs 8 slices. Only 1% or 0.1% of our customers actually eats all 8 slices, so now we're just going to give everyone only 4 slices after they already paid for 8."

And if it's only 1% or 0.1% of users that regularly use the full download allotment.. then what exactly is the problem? 0.1% of users that were already limited to 30 every 3 days are putting such a strain on the system?

@someoneX made a great point on the higher download limits of competitors.. and here becoming the worst of the bunch. I paid here, because it's supposed to be the best offer of the bunch, as far as content and allowed download limits, not lagging behind everyone else. Also, about exclusive studios.. and we can only assume more and more studios will be added as the market gets bigger and more creators and users transition to VR. I saw the new 'Upcoming' section that shows the coming releases, and many days it seems there are already 5+ worth checking out. With this lower allocation, we can barely maintain, let alone catch up on older videos. 30 every 72hrs, at least some catching up can be done.. with enough room for some old and some new, but it would still take many years to get all the good ones.

30 every 72hrs is a fair enough balance.. the balance that was enticing enough to pay for.

When should I expect to see my 50% refund in my bank on my lifetime membership?

ThePointyEnd

doublevr OK and every time you lower it, it can never go higher than the new maximum, so the new data will always be a lower average than the maximum, meaning so even if 0.1% turns into 1% turns into 5%, but it only affects 5% so who cares? So that justifies lowering it further. So yes it is fair to question why we shouldn't believe it will go down to 100 per month, then 50 per month, then 30 per month, etc. Because every single time you lower it, the new data will say you can get away with it again.

Frankly, there was never a legitimate argument why lifetime shouldn't have unlimited downloads.

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