You have 0 downloads remaining in this time period (144 hours) :/

@doublevr

For the record, I commend the change, just not the implementation without warning and not at the beginning of the monthly period ...

I'd also recommend that you change it to 15 videos every 72 hours, or five per day. That makes much more sense than this crazy 144h period.

I should add, doing it this way allows all current members to request and receive a refund from Epoch for the given term. I think this site is great value. But I have requested refunds for changed terms with bad sites, so I know the policies and they will offer refunds for such an unscheduled change in policy that contradicts the advertised terms of the agreement.

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144h gives you much more freedom than 24h whatever way you look at it.

Policy update affects less than 1% of users. Something we want to get fixed as it creates more harm than it does good.

I guarantee you'll have problems with the credit card companies for this. There are people on here (not me, but certainly people) who will write in to epoch and cause issues, or they will log-in to online banking and place a cancellation request (which the companies will be forced to honour b/c reps of SLR have said 30 downloads per 72 hours on the forums etc). Requests like that are what credit card companies HATE; in fact, it's why they have agreed to block porn. They don't want to return money or to use their resources disputing with customers the consequences of changed policy from a contract / agreement.

The problem with 144h is that users need to be able to keep track of when the clock starts and stops, and that presents issues and complications. It also is a concern for folks addicted to porn. They download everything immediately and then grow angry waiting for days.

Yeah, I don't think I've reached anywhere close to the 30 recently... 144h is such a long time, though, that you should have a counter for when the clock refreshes, and that may be hard to add at short notice...

The change should have been rolled out with monthly resubscription ...That's how the big companies like Google have succeeded, by changing the terms gradually and forcing users to accept new terms, not changing stuff without a pretext of consent.

For example, when I joined Facebook back in 2004 the policy said that they would NEVER sell my information or include advertisements. Zuck even gave his word to all users that it would never be done. So when they inevitably needed to sell user data to keep afloat they just posted a message to everyone saying, 'hey, we're gonna make these changes and if you don't like them you have X days to delete your acct and be gone.' Folks were forced to comply.

Also, if you are having bandwidth problems, I don't think most folks would complain if the highest download size was closer to 30 or 40 GB instead of 150. I'd love to know the stats on how many ppl actually download the 100+ GB files.

Again, no issues with the changed limit, just with the unexpected rollout and timeframe of 144h. Why not just keep 72 or set the limit at 150 per 30 day period?

State it in your advertising for new users if you're halving the content. New users can decide if they want to pay the price for that deal or not. You advertised 30 downloads every 72 hours when I paid. That's what I paid you for, that's what you need to deliver.

And don't mention that 'If we change it for one person, we have to change it sitewide for everyone' nonsense. You designed the website, forums, an app, your own studio, you're testing new innovations for passthrough and preventing going crosseyed during closeups for example.. I'm sure you can figure out how to make some users grandfathered into the 30 per 72hrs that they paid for and newer users 30 per 144hrs if they choose to pay for that after that's what's advertised to them.

Lifer1998 For lifetime subscriptions the limits should be much higher IMO. That would also put the high price into better perspective.

After all, you need many years before you reach the green zone with a lifetime subscription - and changes like that don't encourage confidence to invest so far in the future. I would be really angry if I had a lifetime subscription and my downloads would have been cut by 50%.

slr: "users are downloading 30 vids in 72 hours!!! they cant even watch it all!!!!"

reality: users clicking download link because slr wont let them use a player of their own choice, skipping through a vid for a few mins to see whether its worth watching or downloading and moving on to the next vid... each time counted as a download