blaze466
They listen to us a lot. Just because there is one topic that they have determined is not worth their resources to continue, does not mean they don't listen to their customers.
It is not about them not investing resources in something they do not find it worth with, I actually partly agree, DLNA actually never has been a stable hassle free user experience, and while Apple is known for their own proprietary technologies, Google never would have developed Google Cast, if DLNA was any good, it is about...
Taking away features that are already there. I myself work in software development, and the number one rule is, never ever take away a feature from the customer you already shipped. There might be a business decision to not further support and develop a feature, which is totally fine. There is no reason to not keep the feature the way it already is, it does not need any more resources to keep a feature that is already developed the way it is.
The even worse thing is they try to actively shut down any conversation about anything to work around the fact they decided to not support said feature in the future.
Not supporting a feature in future is fine, although you obviously have to expect negative feedback from users actually using said feature that are happy with it.
What is not fine is removing a already developed and shipped feature from your app.
And what is even worse is actively trying to sabotage your community that tries to work around the fact that you just announced to remove said feature.
And no streaming is no "solution" to this at all, and SLR just recently just recently proved why, with removing a ton of videos because of whatever reason. This is the living prove streaming only as a technology is just bullshit, and nobody can guarantee you that you can access your content from today tomorrow. In this case it is even sources from outside that lead to this, and even if SLR themself are just as pissed off as the users, that does not help the customer a single bit.
The only thing that guarantees you to be able to access your content from today also tomorrow is to store it yourself in a DRM free way.