EPOCH payment issues

Rakly3

peppi89 Can you send us a message to support, ask for Tony so they'll leave it for me. I'm on Discord too if that's more preferable for you. https://discord.gg/jmm5RpcC

It's not convenient talking about account related stuff in public. Also, what is EC?

Jason7000

I’ve been trying to purchase the premium for a month now. with Pay-safe still getting error message.
Will this ever be fixed? Thanks

Vrsumo2017

My prepaid master i been using for years with epoch on many vr sites got declined when i tried to purchase a monthly sub, i had money but it just kept declining...

I called the prepaid card support to find out what the hell, it came down to ..."mastercard was no longer taking purchases for "these kinda transaction" im guess they mean "porn sites" thats what i was told...

But Lords hook me up with the paypal method...

So i had a paypal account i never use and link up the same prepaid master card i was trying to use to my paypal and purchased the sub threw paypal and it went threw 👍

so take that mastercard! u still took a transaction of my own money for my fap session, ha ha ha (evil laugh)

Sadly tho, imafraid they "mastercard" will get rid of this loophole oneday. ☹😭

Samsonite121

peppi89 I've also had problems that Epoch declined my payment option. I figured out that signing out of the SLR site and sign in again and directly start the payment process afterwards does the trick...

eddi233

I just get this message if i try to pay for a 30day subscription (only one that accepts giropay for me) :
"There has been a problem with this request. (Invalid Merchant Id)." And the crap Support from Epoch ofc said they dont know anything about that and

Rakly3

eddi233 Can you send us the URL's of the pages as you go through the checkout process? Thanks!
https://www.sexlikereal.com/pages/contact

Seppo1

Hallo, I have similiar issues as described above.
I've payed for Premium via Paysafecard on Saturday but after I entered the Pin code and clicked on the continue button, I was transfered to an error message website.
Unfortunatly the balance on the Paysafecard shows that the money was charged from EPOCH but didn't received the Premium entry...
Already contacted the support but haven't received an answer since more than 24h. Is there a bigger problem?

Morro1

I still can’t buy anything from SLR (paysafe). I contacted Epoch and they told me the issue is not with them so I contacted SLR and Tony told me no the problem is at Epoch. So I decided to create a new account on SLR so I can choose a other payment option (ideal). And this does not work either. So I have now 2 accounts and can’t buy anything.. I wish someone could help me to fix this problem. But it seems like no one has a answer and no one wants to make money..

Vrsumo2017

Try making a paypal account and add ur card u been trying to use into paypal as ur payment option

Then when u try to get ur sub click on pay with paypal

Thats what i had to do, its a loophole...

Hope that works for you. 👍

Rakly3

Morro1 Hi! Tony here.

The issue is related to our website, but not on our end. In this sense, yes the issue is with SLR, we just can't fix it, Epoch and their partners on the other end have to solve this. I've heard it's close to being available again though, assuming everything goes well and the tests are OK.

Unless you're being transferred to Epoch's technical support, there is not much else Epoch's customer support can tell you. I highly doubt they'll transfer you to technical support for this though 😉

Morro1

Vrsumo2017 It did not work for me unfortunately. I think they changed it to only creditcard. Do you know other websites with INTERACTIVE VR MOVIES where you still can pay with paysafe or other methods. Slr is the best website but if I can’t subscribe its worthless..

Vrsumo2017

Czechvr.com
Povr.com < kinda like slr
Virtualtaboo.com

Those the last three websites i subbed too, they were great 👍

Hope it works out for you...

Maybe try to get a prepaid visa card

Cuz i heard Mastercard was gonna stop taking payments from epoch...from what i heard. 🤷‍♂️

Rhalguk

Well had to swap for my new MasterCard because the last one was out of date and worked fine here for months/years. Seems like none of the available payement method works for me now ... Epoch, Verotel, Paypal ... no issues anywhere else as I had to do the same for many subscriptions during the week.

Not sure the issues are resolved.

Rakly3

Rhalguk Have you contacted Epoch to change your card info? - It's also possible you have to ask your bank to allow the payments to go through with your new card.

catflap

Sanctions related?

Rhalguk

not sure what was the issue yesterday. I did nothing but try again today and it worked.

kradius

I'm currently having the same issue not sure why, I keep getting declined? I tried every method adding funds fail buying it via every option excluding crypto I don't have any fail. WHAT IS GOING ON???

kradius

Never mind it went through

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