UPDATE 5
Sorry for the long delay guys!
We finally have a solution and refunds will be sent out today for double subscriptions and some PPV payments. There are a handful of PPV and top-up payments we were not able to find back yet. We are still working on it! I'm personally following everything up and will email you with the status of your case.
Thanks for your patience and understanding!
Hi support team,
unfortunately I'm still get error messages from Epoch when I try to purchase the premium membership via paysafecard.
Do you have any idea when this will be possible again?
Thank you in advance.
This seems to be a different, new issue. Can you copy the error message and URL and mail it to us? Thanks!
https://www.sexlikereal.com/pages/contact
Still having issues with Epoch. I tried paying with a prepaid visa card (as I've done in the past) and Epoch keeps declining it. Are you still having issues?
beck400 I've also had problems that Epoch declined my payment option. I figured out that signing out of the SLR site and sign in again and directly start the payment process afterwards does the trick...
I see there are multiple threads of people mentioning trying this over time and wanting a US based payment processor. Just wanted to add that I picked up a prepaid visa gift card and tried signing up using all the payment processors. It took a while to fill out and try each one and they all declined including the Paypal one with the prepaid visa.
US prepaid visa works on most other VR sites like BadoinkVR, VRCosplay, 18VR, POVR premium, NaughtyAmericaVR. The reason it works is the US prepaid visa/mastercards are for you US purchases only.
The only way it would work is if SLR had a payment processor that was US based that they added. They could add one of the same ones the above use to resolve it and take more orders like this.
If they don't want to, another way around this would be to use paygarden.com as a payment option. There are a few VR sites that accept it and they let you register with a store gift card like Best Buy, Walmart, etc. You can pick those up at stores or buy a digital gift card number online to then activate your account. Paygarden would be a nice additional payment option.
Still 7 Days im trying to top up my Acc via Paysafe or EC Card. Nothing works on Epoch. Last month i had this issure for 10days. I tried it every day since my Premium Acc ended. Pls help me to top up my acc. The Message is in german.
Ihre Kreditkarte wurde abgelehnt, versuchen Sie es bitte mit einer anderen Karte. It says that my Credit Card is not valid and i should use another card. But im trying Paysafe or EC and not a Credit Card.
peppi89 Can you send us a message to support, ask for Tony so they'll leave it for me. I'm on Discord too if that's more preferable for you. https://discord.gg/jmm5RpcC
It's not convenient talking about account related stuff in public. Also, what is EC?
I’ve been trying to purchase the premium for a month now. with Pay-safe still getting error message.
Will this ever be fixed? Thanks
My prepaid master i been using for years with epoch on many vr sites got declined when i tried to purchase a monthly sub, i had money but it just kept declining...
I called the prepaid card support to find out what the hell, it came down to ..."mastercard was no longer taking purchases for "these kinda transaction" im guess they mean "porn sites" thats what i was told...
But Lords hook me up with the paypal method...
So i had a paypal account i never use and link up the same prepaid master card i was trying to use to my paypal and purchased the sub threw paypal and it went threw 
so take that mastercard! u still took a transaction of my own money for my fap session, ha ha ha (evil laugh)
Sadly tho, imafraid they "mastercard" will get rid of this loophole oneday. 
peppi89 I've also had problems that Epoch declined my payment option. I figured out that signing out of the SLR site and sign in again and directly start the payment process afterwards does the trick...
I just get this message if i try to pay for a 30day subscription (only one that accepts giropay for me) :
"There has been a problem with this request. (Invalid Merchant Id)." And the crap Support from Epoch ofc said they dont know anything about that and
eddi233 Can you send us the URL's of the pages as you go through the checkout process? Thanks!
https://www.sexlikereal.com/pages/contact
Hallo, I have similiar issues as described above.
I've payed for Premium via Paysafecard on Saturday but after I entered the Pin code and clicked on the continue button, I was transfered to an error message website.
Unfortunatly the balance on the Paysafecard shows that the money was charged from EPOCH but didn't received the Premium entry...
Already contacted the support but haven't received an answer since more than 24h. Is there a bigger problem?
I still can’t buy anything from SLR (paysafe). I contacted Epoch and they told me the issue is not with them so I contacted SLR and Tony told me no the problem is at Epoch. So I decided to create a new account on SLR so I can choose a other payment option (ideal). And this does not work either. So I have now 2 accounts and can’t buy anything.. I wish someone could help me to fix this problem. But it seems like no one has a answer and no one wants to make money..
Try making a paypal account and add ur card u been trying to use into paypal as ur payment option
Then when u try to get ur sub click on pay with paypal
Thats what i had to do, its a loophole...
Hope that works for you.
