logouts, connection errors, etc with deovr right now. anyone else?

Yeah not working at all. Forum was down too some minutes ago.

Could not log in, so thought I'd come here and play reCAPTCHA to torment myself.

Also same problem. I tried to reinstall the app as thought was some kind of error of my quest 3. Looks like a general error. Will wait for more news.

handshake failure and other connection issues DeoVr

vrpicasso

To be fair, this is Sex Like Real and being denied sex is quite realistic.

otis23

the app is completely unusable right now, error after error

Kieshi

Hi everyone, thank you for reporting, we will look into it asap
Could you please let me know in the meantime on which devices do you experience this issue and which version of DeoVR you have currently installed?

Joreallean

Index on Steam using Build ID: 15809413 Updated Sep 24 11:28AM

Tried logging out and back in. Only affecting SLR site. DeoVR site works fine

drakefist

Same issue, out of the box new Q3, updated, downloaded deovrapp from store, logged in slr premium, homepage connection error no videos

mixbets78

I get the errors when I try to search something. It gives no results and the errors mentioned. Only happens on quest3 on lastest version 14.1.2305. I dont have these errors on browser per example.

Also try deovr.com site and it works fine.

kurtis118

Im on quest 2 Deovr.com app latest version 14.1.2395. Im logged in butt keep getting handshake erroe and no videos appearing at all. Tried logging out and in, restarting app, deleting and redownloading app, clearing cache but nothing works still same error. Desktop browser website works fine.

donkeyman2000

Handshake error(40)

Not sure whats going on here i have a quest 1 and I've been unable to login since this morning.

The deo player seems to work everywhere else. I've reinstalled the app, paid for a lifetime membership thinking it was some issue with the subscription... Still nothing... Any idea why this would suddenly happen? Please dont tell me I need to pay for a new headset 🙁 I am half betting this is a support issue with the quest 1 being so old and unsupported... I really hope that's not the case...

Also just fyi the haptics connect app still seems to be signing in ok, and the website seems to work fine in a browser on my pc or phone... movies stream ok everywhere but my headset.

doublevr

sorry guys. we are looking into things. it's a top priority

make sure to provide your headset and player version to fix it asap.

donkeyman2000

FYI Player is
DeoVR 13.12.4

Kieshi

Update: services are up and running normally.
If there is anything else you notice - please let us know!

donkeyman2000

Kieshi

Thanks for looking in to this but I am still having problems it says "error playing video file, unsupported format" for every single video on the site. Interestingly, they work just fine if i am logged out and just want to see the previews.

Thanks for your help

donkeyman2000

donkeyman2000 Also, fyi, i uninstalled and reinstalled the DEO VR Player with the latest version. Just to be clear it is letting me log on now at least, I can see my playlists and things and i am no longer getting Handshake 40 errors... But I cant stream anything.

doublevr

donkeyman2000 make sure to get the most recent deovr. Previous versions can't be supported

donkeyman2000

doublevr To be clear i have a quest 1 and its the only version of DEOVR i can download which is 13.12.4

So are you saying I cant use the quest 1 anymore?

Kieshi

if you are not using the latest DeoVR app version, we suggest to use https://sexlikereal.com/hub in meta browser instead, it will also give you an immersive VR Experience and we are constantly working on improving it.

Metamucil

I have a Q3 but don't know what version I have. I thought the update always happened automatically. I had the blue dot when firing up the Q3 last night indicating an update. And then I was required to enter the code, which was said to have been fixed in another thread. My guess is that whatever you did to fix the requirement to put in a code every 24 hrs ended up doing additional damage.

I'll check to see if it is fixed for me later.

doublevr

Metamucil that should be fixed for sure. Sorry about that

Metamucil

doublevr Confirmed. Just fired up a vid with no issues. Thanks.

doublevr

donkeyman2000 https://forum.sexlikereal.com/d/8406-announcement-quest-1-stopped-working-with-slr