• AppsRelease
  • App release 13.19 (VR Cams toys menu, thumbnail progress bar)

Hey @Kieshi it's me again lol. I guess I'll be the voice of me and the others connecting Keon natively to a meta device (Q2/3/Pro). It still just crashes to the dashboard after some time. It's longer now after that patch where it was marked fixed (it's not). So they definitely did something, seemingly on the right track but it will still eventually fail.

I think the last two patches I've asked and it was either not acknowledged or you referred my comment to someone else via tag that just ignored it. Anyway, congrats on the release - hope the next one this bug will make the cut.

    Separately, I'm also seeing that "local" files no longer restart playing where you left off -- even within the same session immediately after doing the viewing. I know something similar happened with a previous release as well

      Stalinator I will check with the team about this, we will have a look. Could you please let me know how long does it take for app to start crashing?

        frki1644 @Cloud76 so when you play video in local files, it each time starts from the beginning, after you left the players correct?
        Could you please let me know the headset and app version you have?

          Kieshi so when you play video in local files, it each time starts from the beginning, after you left the players correct?

          Yes.

          Kieshi Could you please let me know the headset and app version you have?

          Quest 2, 13.19.1687

            Kieshi Thanks! So before this was marked as fixed, I think two releases ago, it was around 20 minutes. Now it's around 40. I'll pay attention to get a more accurate time next time I fire it up.

            I think anecdotally, whenever they fixed it the last time they were barking up the right tree at least. Thank you for the response.

            Stalinator could you also please remind me if this happens while you have PowerBlow connected as well and Keon disconnects when the app crashes ,correct?

              Hi guys, just FYI we have released Steam version. Sorry for a delay!

              Still menu tilted and no Quest controllers but WMR 🙁

                bazzio If I recall correctly your problem was with Steam version?
                We are still looking into fixing it, Im sorry for the inconvenience this has caused

                  Kieshi
                  Yep correct... No real problem because the DeoVR streaming app on the Quest is working ok but i believe the Steam version gives a slightly better quality/performance. Not being able to use the Quest controller is the biggest issue for me because i can't use the joystick for zooming and fast forward.

                  Kieshi Either way, up until like a week ago I never used the PowerBlow so it was happening without ever since you all enabled direct BT connection to the Quest.

                  The most recent time of 55-60 min I gave was with the PowerBlow. There was another person with the same issue and I believe he also was using the PowerBlow. So suffice to say, at least it would seem anecdotally it's not related to that accessory.

                  I've also tried disconnecting/reconnecting after like 30 minutes or so to see if that 'reset' the timer so to speak, and that was also no.

                  a month later

                  RE: frki1644

                  @Kieshi is there any news on either of the above issues?

                  1. Local files restart from beginning (no progress is saved)
                  2. The newly added watch progress bar under video thumbnail in Quest 2 view in DeoVR only shows up on very recently watched videos. Older views that still have watch progress don't show bar underneath. But when you start playing video it knows to seek forward to begin at the last viewed point -- it's just not reflected in the card view. It seems to only show the bar below videos for recent views -- i'm not sure if it's only views since the app was released or what, but for some definition of "not recent" (X days, not since app release, etc?).

                    frki1644 Can you please confirm that you have updated to recent version 13.20 and you still experience both of these issues?

                      frki1644 Ok, I will check with the team.
                      Just to clarify, when you say "older videos" do not have progress bar on the thumbnail, how long ago have you watched these videos, do you maybe have approximate understanding of how many days have past since the progress bar stopped appearing? Could it be a week or a month or are we speaking about few days?
                      Also, does the progress bar appear on web, if you check the same video?