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  • Bugfix release for DeoVR app (scripts availability, Handy issues)

Sperson Last update was in the end of May, no updates since then. Handy might also experience issues on their side of connection

Hi there......I'm finding that after watching several videos with the Handy, after a while, it just stops loading any scripts and I no longer see the heatmaps. I'm on the latest DEOVR software version, using a quest 3 with the latest software on that too. It has been like this since the last software update. Is this a known issue? Thanks.

    Mdambach10 could you please let me know if you can switch on script or choose one of the scripts from dropdown, but it just doesn't load to the Handy? Or you see no scripts available at all?

    Thanks for getting back to me. I don't see any scripts at all. It just stops sending any script to the Handy, and I no longer see any heatmap. Closing the DEO app and going back in doesn't resolve it either. It seems to happen after flicking through a number of videos, and seems to resolve itself after rebooting the quest.

    12 days later

    Hello. Having this same issue again right now. Restarts and reinstalls don’t work. Also latest software on Q3 and Deo. The handy is not the issue, as the scripts don’t show on the UI at all. Just request script button. Very new videos show scripts fine, any videos older than a couple of days will show script icon on thumbnails, but when playing the video, there is no script. Only a button that says request script.

      This latest version helped with the UI centering problem a bit. The default view is now back to starting centered on the SLR page instead of centered on the address bar. So thanks.

      a month later

      Kieshi I just wanted to update you on something with scripts not playing for me as I discovered what was most likely causing my issues. after I open Deovr, I go back to the desktop and open a media player to play music, which in turn puts the media player in the foreground and puts Deo in the back. the video will still play but not the scripts. to correct this, I discovered that I have to go back and view my desktop to click on the active deo app to move it back to the front; the scripts just start working. I don't know if this was an intended design or a limitation of handy API, but the older version never did this.

      To add... Yesterday Handy had server problems after an update, it took some time to fix.

      Also they rolled out a beta FW 4 version for the Handy and i can tell you it's awesome with SLR. No more dis/reconnects after playing mutiple video's in a short time, also the loading of the script files and reaction of the Handy is now instantly instead of seconds. Syncing seems also better than before.

      I went back to using a Pimax 8kx over the Quest 3. When I streamed videos in the Quest headset everything looked great. When I stream videos with steam in the Pimax there is a jitter to the video. When I pull up the menu. The menu jumps around like it is losing tracking. The higher the video quality of resolution, the more it jumps around. If you pause the video and then pull up the menu it don't do it as much. It is like the DEO player can't keep up.
      I don't lose tracking with anything else and I changed the tracking from the trackers on the wall to stand alone without trackers and it is the same thing.
      If I play any resolution of video with HS it is perfect. I also don't think it is my computer because it is pretty fast.

      Is this a steam thing with DEO?

        rerun119 hi, just checking, you are using Steam version of DeoVR app and it is the latest version 13.20?