BungaBunga there was arrangement to wait until v3 release which got significantly delayed. Waiting for them to roll v3 out. Both webxr and app will be updated to v3 once rolled out

    When I received it yesterday and wanted to try it out, I ran into this problem.
    Is there anyone more unhappy than me?

      ...more random evidence based purely on my own speculation that this is, at least in part, Handy server related:

      If i use my Handy in the afternoon (15:00 UTC) it's much better behaved, if i use it at night (24:00 UTC) it's not happy, but by the wee small hours it seems a little happier (03:00 UTC). These times coincide with peak activity on Handy servers, if we assume EU and USA are the majority user base, and generally peaks around the early evening time, with a standard distribution either side of a few hours. 24:00 UTC is at the same time as 18:00 PST / 21:00 EST, so peak times for both Europe and USA, hence worst server load.

      doublevr Handy is not properly maintaining v1

      ...thanks for that nugget, explains a lot. Curious if HereSphere are having the same issues with v1 API, would explain why both applications seem fucked at the moment. Any reason not to upgrade DeoVR to v2 in the meantime? Is it just too much work? As a Quest only user, i gotta ask, sorry... xD

          7 days later

          Agathorn this gives me hope. I recently JUST tried the Handy with DeoVr and experienced the same issues. I thought all the praise was completely bogus judging by the experience that I was having. I'm starting to think that my first dive into the Handy with VR just happened to coincide with something THEY have going on . . . . hope its resolved soon as I've bout given up!

            InfiniteFun Curious if HereSphere are having the same issues

            I have experienced none of this with Heresphere. Works seamlessly, as usual.

              same connection issues here when I last tried about 2 weeks ago (Pico4)

              10 days later

              kashitsusan ME! I've had the handy for several months and apparently when I finally decided to give it a go, everything was messed up. Thought it was just me but obviously not. Very frustrating when you finally get going and BAM . . . lost connection. I was getting ready to just throw it in the trash but decided to check the forums. I now have it set to the side and will continue to come back for comments hoping that everything gets fixed.

                9 days later

                The handy has been so frustrating for the last month

                The handy always disconnected with DEO but it is getting a lot worse . Tonight it disconnected 25 times. It says things like no response from the server, machine timed out, machine disconnected, script canceled, and a bunch of other things

                It takes you away from even watching the scene because you are spending all your time trying to get it to work.

                Sometimes it just keeps playing forever even if all pause the scene or leave the scene. In that case you have to go to setting and start all over.
                Sometimes it just loses connection from the server and you have to go to the setting to start over.
                Sometimes it loses connection and it tries to reconnect. This is better and worse than the other options. Better because it will do it without going to the setting and worse because it keeps writing things right in front of your face. Sometimes it will just keep trying 5 times in a row.

                From what I can tell it doesn't look like it is a problem on my end. It seems like it is losing the script somewhere along the way to me.

                  rerun119 Deo has always (for years) had handy issues for me, I pretty much never use it other than to preview videos. And whenever I decide to give deo another chance, I get the same disconnect issues being complained about here.

                  And for those saying heresphere isn't working, I can only say I have never had a handy connection issue with heresphere.

                    Hairsational I was told to stop saying what I thought of SLR direction or I would be banned. I did get banned on the comment section.
                    It was for the best for me to give up on trying to tell them what the company looks like on the outside. Trying to help a porn company get better is crazy in the first place so I stopped all together.

                    What is funny to me is that the company seems to have come to the same conclusion on a lot of what I was saying only 3 months later. So maybe it helped even if they really don't like to hear it. It's not like 1000's of people aren't thinking the same thing as me, they just aren't wasting time on a porn site trying to tell them what is good and bad. I actually liked SLR, that is why I tried to hold them to what they said because what they said was good.

                    Now I just want the Handy to work without it stopping every 2 minutes

                      5 months later

                      Sams stuff happening to me again. Constantly connecting and disconnecting.

                        Hey AzgardCKJ, thank you for confirming. I'd kindly like to ask you to please open a support ticket following this link so that we can look further into this. Thanks!