I bet its not about defective unit ... too many people complaining of this passthrough bad quality - take a look here ...
Maybe Meta could fix it with software update - hope so ! Or maybe they use lower quality cameras for different Q3 units for different regions and so on ... In this case many people will be fucked up ...
and there are many more similar topics ...
SINCE i can't seem to follow simple directions for changing my controller joystick to handle the pitch VS zoom...pretty sure that means i know shit about shit.
btw...hope they update the app to take care of these things
in the meantime...on a NO ESG in the area 2d jav site. it's ridiculous and NOT on my NEW headset looking at this site
spanker yeah bestbuy is a two year warranty
spanker lol
One more time G
Go to settings
Click on controller
Click on player
Then click on pitch
The green check and a x will appear
Then you push up on the joy stick to assign pitch to the joystick, then click on the green check to save it.
It looks like this
TY again 
SOOOOO
after i click controller....i DON't get all those options down below like PITCH. it also is a pic of Meta Quest Pro...VS quest 3 if that makes a difference...yours says pico
after i click on the controller... do i do anything? or just click it, then click player? which is all i can do
sorry about all this. thanks for this though
think my options end at dome rotation? and the PITCH you are talking about should be below...but none of those other options are there
spanker idk, it should all be the same on all headsets, I could be wrong tho...but you should be able to change the pitch.
I use it on quest 2 and pico 4 and it's the same method on both to get to the player settings.
ty again
i'll keep playing with it
Man, the wait is killing me. I received all the goddamned accessories, but the Q3 and battery pack are still pending (restock, maybe?) - Preordered on B&H, by the way 
put the question to support...see if they can figure out where those options are and why it showing up as quest pro vs 3
boboweb lower quality cameras for different Q3 units for different regions and so on
Reddit OP stated he bought his at a retail store in the Netherlands. Maybe it's an issue for European units or something?
Where are you from @boboweb ? No need to mention your country if you're not comfortable, just the continent is fine.
After 10 days we're now at
Defective pass throughs
Mic issues
Battery draining fast, dying while plugged in!
Elite battery drains in sleep mode!
Elite straps already breaking!
Honeymoon over, lol 
Why you all so convinced some units have lower quality cameras? This is exactly what these small cameras are expected to look like. They are too small to get enough light in low-light conditions. The same type of cameras are used in smartphones except smartphones do a lot of extra post-processing of the image to try make it look better. If they tried to do the same for the multiple cameras on one of these headsets the battery would last like 30 mins.
Vrsumo2017 Elite battery drains in sleep mode!
That's a Q2 issue as well. Started happening around March, after a firmware update!
I read a user say, turning off the 120hz and handfapping...
I mean hand tracking off helped his battery life last longer.
Longer fapp time! 
mnmlikereal yeah at this point I'll wait a Lil longer, wait for some updates.
thatoculusdude I am in Europe .
Well my $150 chinese smartphone shooting video about 5 time better ,clearer and low noise at the same light conditions then the Quest 3 passthrough cameras ... Sounds crazy but its true ...
