Okay so I’ve tried 2 modes of rectifying and neither have worked. I have an oculus quest 2 that I’m trying to connect my Max 2 through the haptics connect app. 1)I’ve tried downloading the haptics connect app onto multiple iOS devices (phone, iPad). In this case, the app downloads fine and connects the the Max but every time I try to open the Max settings, the app immediately crashes, same for all iOS devices. I have to go through the settings bc otherwise, the Max 2 default is to continue pressurizing and depressurizing which makes it impossible to use 2)I’ve tried side loading haptics connect directly onto my quest. The app connects just fine to the Max in this fashion and I’m able to open up the specific settings for the max 2, but as soon as I open up the deovr app, it seems the app closes/device displays as red and not connected in the deovr app/slr. Maybe I’m doing something stupid in this case but I’m not sure how to keep the haptics connect app open on my oculus Any guidance is appreciated. Feel free to tel me I’m doing something stupid but I’ve tried going through the general forum for the ‘how to troubleshoot’ multiple times with no avail and I’ve yet to be able to take advantage of the interactive scripts I paid for.

Issues with haptics connect

RealcumberScripts

Donjuan22334455 There should be a fix coming soon for the Max 2 settings crash @Donjuan22334455 - it was only recently discovered so hang tight we should have a fix for that soon

For the side loading method on your quest - try to check your Quest settings to ensure you can have enabled the ability for 2 applications to run simultaneously as your Quest may just be closing haptics connect app as soon as you switch to SLR app

smokemodman

RealcumberScripts Has there been any update on this, I downloaded the app on ios yesterday and the exact same thing is still happening.

vitalis

I have the exact same problem.. any update on when this will possibly be fixed ?

kurtis316

Same issue

RealcumberScripts

kurtis316 @vitalis - are you guys using latest haptics connect on app store method (not the direct on quest method)?

https://hapticsconnect.com/#download

Can you confirm your version number?

The previous issue as far as I know should be fixed now

kurtis316

RealcumberScripts Currently using version 1.9.2 (build-27), now that I'm using it on Android, everything seems to be working fine. thx

vitalis

1.9.0 is the one I have. And the only one I can dl..

RealcumberScripts

vitalis @psyduckfan99 - make sure you are at least on 1.9.2 (build-27) similar to @kurtis316

Uninstall and re-install from the app stores to ensure you have latest update

psyduckfan99

I am having this issue still on iPhone and Onyx+. App version is 1.9.0

vitalis

RealcumberScripts

And how do I get 1.9.2… only option in AppStore is 1.9.0… I have uninstalled and installed. Still only option is 1.9.0, and the app does not update…

psyduckfan99

RealcumberScripts
vitalis

Exactly, the app store version is not updated to the newest version. It’s still on 1.9.0.

RealcumberScripts

psyduckfan99 @vitalis - looks like you're correct, sorry not sure why that is, so Im looking into it for you guys and will report back

vitalis

Any News ?

Sandi_SLR

Hey guys, our devs are looking into it and will fix it next week.