• SLR

  • Problems with "30 video downloads in 144 hours" :(

Axxipiter My last download limit expired on October 7th about 03:00 AM (my local time)... I wrote it down, that's why I know it.
So my next new 144 hours (6 days) should start tomorrow October 13th about 03:00 AM (local time).

It doesn't work like that.
You had downloads on the 6th 9th 10th 11th 12th
Those downloads become available on 12th 15th 16th 17th 18th

On top of that, one of the devs corrected me and told me the slots don't unlock at 1 AM 8 PM etc
They unlock midnight UTC. So no one ever really has to wait the full 144 hours.
If you download 8 PM UTC, that slot will become available again in 124 hours

      Rakly3 well, despite many upset people asking, the team has not explained why we as good paying customers continue to get less of what we signed up for. So it leaves the canvas open to try to guess ourselves.

      In general I do stream, but like most others that have spoken up, I still prefer to download a 15-25GB file with decent bitrate to play off my NAS… and it sucks to suddenly be told there’s now a ration on that, and then a month or two later, a stricter ration.

      Like I said SLR is in its rights to enforce whichever heavy handed policies it likes, ignore feedback, double and triple down. Just don’t be surprised when there’s very little feeling of good will coming in return and you start losing customers who speak poorly of you on the other forums.


      obviously this post from yesterday is folks complaining about 190-gate vs. download-gate, but it still illustrates how this company is generally seen from the outside and discussed within other forums. With all the hiring y’all are doing you should consider taking on a good customer service/PR coach and listen to that persons advice.

          argyle43 We have more than one producer for our SLR Originals, and the angle depends on the camera and compatible lenses for that camera used.

          For example, the Canon R5 C can shoot 8K at 60fps, but only has one pair of VR lenses, Fisheye 190°
          Shooting 8K at true 60fps is not that common yet in VR. Professional cinematic cameras (Those huge ones like what they shoot movies with.) don't have VR lenses you can just pop on.

          For example, and I hope I'm not breaching NDA, our upcoming 10k rig are two separate cameras at 5K 60FPS with their shutters synced. The angle of those scenes will depend on which lenses exist for them.

          It is not the case that we in production dial some nobs and press some buttons and arbitrarily pick an angle out of a hat.

          All together, there's literally going hundreds of thousands of dollars going into these things, in research and development, man-hours, hiring niche experts, testing, optimizing, making new workflows, etc.
          Changes are never made on a whim. Even if they seem to be.

            Nice, that just a makes what could have been an exciting announcement of 10k vr sound like you got 2 cheap 5ks and some sticky tape.

              argyle43 and all the while completely missing my point. what can ya do?

              I'm not going to get into another debate about the download limits. The thread is going to get locked again. Nor will it change anything.

                  argyle43 If it's any consolation, the exact same limits apply to SLR staff. We don't have any special accounts.

                    dojimmy That's how all VR is shot, with exception for that Canon cam, but the result is the same, it uses an 8K canvas to capture two 4k images.

                    On top of that, 8K VR (two 4k cams) at 180° is visually just above 2K in most modern headsets. Which they call 4K headsets. because they count them together, just like two cams.

                        Rakly3 as ive come to expect with your responses you miss the point entirely.

                          bamjus This is great information. Thank you for taking the time to share it!

                            Rakly3 On top of that, 8K VR (two 4k cams) at 180° is visually just above 2K in most modern headsets. Which they call 4K headsets. because they count them together, just like two cams.

                            Yeah, so true. True 4k picture density would be freaking amazing in VR. I watch A LOT of old 2D porn in 4k and it's so damn crisp and whenever I go back into the helmet I like the 3D experience but the picture just feels less crisp. I guess I should stop watching 2D 4k content, lol.... 🤣

                              Axxipiter
                              They have a fraudulent start to the counter if you don't download something in the first day of the counter reset, it doesn't count that day's hours, so you lose time or days of downloads

                              You likely didn't download something until the 3rd day, so it reset your 144hrs (which is supposed to be 72 hours, unless you're new this month) on the 7th.. the 8th.. and the 9th..

                              The 8th for you became 144hrs again instead of 120.. the 9th became 144hrs again instead of 96.. and only started counting all the way through once you downloaded something on the 9th. It's a little hidden scam to defraud customers just that little bit extra

                                24 hour window means you have to download your up to 5 (should be 10) every single day, no days off..

                                multiple days you just have to make sure you download at least 1 the first day, so they don't defraud you with their hidden timer reset.. then you have days to download the other 29. You can take a day or two break then catch up.

                                Don't give them ideas on resetting it every day with a low number of downloads. You will lose more downloads.. whether you forget that day, or you're busy, sick, just don't feel like it that day, etc.

                                Still waiting on my 50% refund from the 30 per 72 hours I paid for.

                                Rakly3
                                That's not how the reset works, unless they have your account set differently somehow, which I doubt, because they claim they can't make different rules for different users. You get your full 30 at a certain time, period. It has nothing to do with any specific time you downloaded a file. The only quirk is you have to download something in the first day of the reset, or you lose days.

                                  Rakly3
                                  You're giving completely incorrect and overcomplicated information.

                                  If someone's downloads reset at
                                  3AM on 10/7.. then they will reset.. all 30 of them, together, at the same exact time.. at
                                  3AM 10/13
                                  3AM 10/19
                                  3AM 10/25
                                  etc.
                                  period.

                                  Unless the first day of the reset is missed, then it becomes like
                                  3AM 10/7
                                  3AM 10/8 (because 10/7 was missed)
                                  3AM 10/9 (because 10/8 was missed)
                                  3AM 10/15
                                  3AM 10/21
                                  3AM 10/27

                                    doublevr You won't stop piracy by introducing stricter download limits. You reduce piracy by offering users a more comfortable solution worth paying for.

                                    For streaming users, this is already done with meta data, such as cue points, searching for other scenes of the same model, and the ease of use without the need for hard disc space.

                                    For download users, on the other hand, it runs in the opposite direction and the convenience of torrents increases with every further restriction by SLR.

                                    If it's more convenient to download files per torrent than on the official site, even users who are still on the fence will turn to torrents. And stricter download limits are are step in that direction.

                                    Why should limits prevent a "siterip"? You don't have to download all files every time, only the newly added files. In the worst case, several users share the download task - but that would only be necessary if there are more new files than the download limit covers - and at that point you are already alienating a large number of regular users.

                                    Also, the download limits actually increase interest in "siterips" because it takes far too long to download even a single small studio's videos. If someone discovers an interesting new studio with, say, 100 scenes, with your new limits it would take a month of micromanagement to download those 100 scenes while keeping up with SLR Originals and some other videos. The pirate opens his favorite tracker website and is done within a day and a few minutes of "actual work" if his internet connection is fast enough.