We are currently experiencing issues with certain subscriptions that have been recharged on or after May 14 2022. The payments have been made successfully but the Premium access is not extended. Our apologies for this.

Currently it looks like it only is affecting monthly subscriptions made in currency other than USD.
Please contact our support if you think this applies to you. I might not be able to respond immediately but I promise we are looking into it!

    Rakly3 stickied the discussion .
    Rakly3 changed the title to EPOCH Recharge payment issues. April 2022 .

    My account is affected and I no longer have Premium. Please help !

      Rakly3 Hi
      Thanks , The premium account works again, but I previously had a subscription with all scripts and now unfortunately no more scripts. Please fix it and a small compesation for the Stress caused would also be very nice.

        bluatnigl Can you try logging out of your account and in again? I checked and I did activate it.

          I also have no premium anymore, could you fix this please. Thanks in advance!

          Hi there, my premium has also disappeared even though I just sent payment on April 21. Can you please help me fix? Thank you.

            Update
            User whom have contacted us prior to this post should all have their access restored!
            Please let us know in case you still would not have access!

            Thanks!

            @everyone

            I don't mind posting you have this issue here, but please make sure you contacted us through support. Support tickets take precedent over forum post. Meaning, I check those first and more often.
            https://www.sexlikereal.com/pages/contact

            If you are using a different email address than the one you are emailing us with, please add the SLR account email address or username.

            Thanks!

              Rakly3 How long is the usual support response time? My sub has been gone for at least 2 days and I logged a ticket immediately.