I also have no premium anymore, could you fix this please. Thanks in advance!
EPOCH Recharge payment issues. April 2022
Rakly3 Works, thanks!
Thanks it's activated again...
Hi there, my premium has also disappeared even though I just sent payment on April 21. Can you please help me fix? Thank you.
mnogucci If you didn't already, please contact use via the support page. If you already did, then please hang tight as we're working through them!
And to everyone: we appreciate your patience! I know poor @Rakly3 has been working on this issue nonstop.
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Update
User whom have contacted us prior to this post should all have their access restored!
Please let us know in case you still would not have access!
Thanks!
Same issue for me too
I got the same issue too
Same here. Same username.
@everyone
I don't mind posting you have this issue here, but please make sure you contacted us through support. Support tickets take precedent over forum post. Meaning, I check those first and more often.
https://www.sexlikereal.com/pages/contact
If you are using a different email address than the one you are emailing us with, please add the SLR account email address or username.
Thanks!
Rakly3 How long is the usual support response time? My sub has been gone for at least 2 days and I logged a ticket immediately.
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hooblyshoobly I usually do them within 12h.
If it's longer than that it's because I was unavailable to go through them all that day. Now that I have a better understanding of what's going on I will give instructions to @justsomedude101 how to recognize these so he can process them as well.
I have also reactivated your account earlier. I'm through all of them yet.
Each time I run out of new cases, I post here that all up to that point have been fixed.
- Edited
Update
User whom have contacted us prior to this post should all have their access restored!
Please let us know in case you still would not have access!
Thanks!
Im having the same issue with the account. Please help
I have the same issue like this, can this be fixed ?
Same has happened to me, tried 5 times. Rejected.
Have this issue :/
I am having the same issue, have logged a ticket.
- Edited
Update
User whom have contacted us prior to this post should all have their access restored!
Please let us know in case you still would not have access!
Please send a support ticket if you haven't had your access restored yet!
https://www.sexlikereal.com/pages/contact
@justsomedude101 now can fix this issue too!
We hope this will lower the wait time between requesting help and having your account fixed!
The cause of the issue however is still ongoing. Sorry about that!
Thanks!
Seems to be the same issue here. Sent a ticket to your support email.