SLR App Crashing

microtel

SLR App crashes every time it connects to device - occurring in Android 12, Pixel 6. Does not occur on older phone. App is up to date, has crashed every time "Scan" is used in Devices, device light goes solid as if going to connect, then crash.

Rakly3

microtel Connects to which device? App version?

microtel

I have an older Pixel 2, with current app version available from the play store, and it works. It previously connected to the Pixel 5 with current version as well.

Pixel 6 with current version is where it crashes. I don't know if it's Android 12, or the Pixel 6, but app says last update was early September, so it was before both 12 and the release of the Pixel 6.

microtel

Any update on this issue at all? It still occurs.

microtel

Been a month since I reported issue, is there any update, plan for update?

Rakly3

microtel Can you test with the DeoVR (Cardboard) app from the Android app store? Just in case you installed the wrong SLR APK?

microtel

Rakly3

I'll give it a whirl, but I am using a Valve Index, PC and the SLR App on the phone with launch. Crashes on Pixel 6 (Android 12) not on older Pixel phone.

Rakly3

microtel ok
What are we talking about? I know it can be confusing.

SLR app = video player
SLR Interactive app = toy syncing

microtel

Rakly3

SLR Interactive App, with launch - when you click scan in the app, to connect to the launch, it crashes the app and never connects.

This has occurred with the Pixel 6 and Android 12.

The app did not crash on the older phone (Pixel 5) or any other phone and it works with the launch still on an older Pixel 3 I had laying around. As far as the current phone, the app crashes, every single time when I hit "scan" - the launch goes blue for a second as if it connects, then the app crashes and then it blinks looking for a connection again.

Rakly3

microtel Which Interactive app version, do you know? We are on v3 now.
Also do not have your Launch paired with your phone.

microtel

Rakly3

The most current version 3.0 from the app store. It's pretty much a nightmare with this app right now.
The Launch did connect to the phone via bluetooth and I deleted it, it did connect to Feel Connect after doing this, but still refuses to connect to the SLR App, whenever the SLR App is scanning, it just crashes.

Rakly3

microtel ok.
And are you using v10.x of the video player app?

microtel

10.3 on the PC, but again, it never connects to the phone app.

I finally got a prompt to send crash data along when I just tested it again, so if there is any way for them to look and see it (within the last 30 minutes of right now), maybe that will tell the why.

I do not crash on an older version of Android.

Rakly3

microtel Can you contact us via email? I have to do too much guessing if I can't use your account info.
https://www.sexlikereal.com/pages/contact
Thanks!