playlist problems

adamwoods

Hi all, im using the meta quest 3... and the problem that i am having now is that whenever the video ends, it does not play the next on the playlist... and when pressing the home button, it takes me back to the main page, instead of back to the home page of the specific playlist.

Apologies not able to explain myself well. but what i am finding is that when the video concludes, it does not queue the next video, instead plays whats recommended.

hope anyone has insight, i've restarted, and i've logged in and out... still no good...

JordanSLR

adamwoods, hi!
Could you please check if you have the autoplay turned on when you are watching videos within the playlist?

We will check the home button 🙏

JordanSLR

adamwoods, could you please provide more information about pressing the Home button? We have checked, and the logic should be that when pressing the Home or B button, it should take you back to the playlist you had open, or to the grid if they opened the video from the grid. Maybe there are some additional actions you take?

Thank you in advance!

adamwoods

JordanSLR Yes ive checked the home button.

It doesnt go to the next video within the playlist. and when i press the home button, it goes back to the main page and under "playlist" it just says "my library" ... Its annoying as i need to navigate back to the playlist, find the video again and play, only to have to redo it again once that video ends!

I will triple check again and report back!

AlexSLR

adamwoods Thank you for your feedback! We have redirected it to the team.

adamwoods

Hey Alex,

So yesterday, i uninstalled and reinstalled DEOVR on my Meta Quest 3.

No issues logging in and viewing the playlist. The issue is still re-occuring.

I'd play a video in a playlist, and would expect the next video in the playlist to be queued and played.

I would also expect for when i press the home button, i would be taken back to the playlist list page...

What is occuring now is that when the video in the playlist ends, it does not queue the next video, instead queues the home page "recommendations for you".

Highly annoying when im in the heat of the moment to have to go back to the library, find the playlist, then find the page within the playlist to continue my experience.

Totally ruining the immersion!

Hope you can please direct me and support how i can fix this please!

Thank you.

AlexSLR

adamwoods Thank you for the details! The developers are investigating the issue 🙏

adamwoods

Hi Alex,

I've alternated with 3 options.

Letting the video play to the end - it still doesnt play the next playlist queue
B button sometimes work - but only when the video has progressed half way... when the video is close to the end, it jumps back to the home screen
Home button - back to home page.

JordanSLR

adamwoods, do you have the loop mode turned on?

adamwoods

JordanSLR

Hi Jordan no.. no loop mode. - think loop modes just loops the same video over and over again?

Whats interesting for example - if i view the video for 10 minutes, i can press the B button and get direct back to within the playlist.

However, if the video is viewed from start to finish, it almost always ends up back at the home page.

JordanSLR

adamwoods, thanks for the update. The issue with the B button will be fixed in the upcoming update.

Regarding the loop settings, if you play the last video in your playlist and the loop mode is not enabled for you, you will not be automatically switched to the first video.

adamwoods

JordanSLR Any idea when the upcoming update will take place?
Sorry for the complaints, but I've been suffering through this for the last couple months... totally ruining the point of the immersion and experience.

Im not really suffering, but its is absolutely inconveneint, especially if you have to keep remembering which playlist, which page, which scene etc etc... using the remote to naviagte back is also a pain.

Kieshi

adamwoods the issue with B button will be fixed in next version, release planned for next week

adamwoods

Kieshi thank god... couldnt come any sooner...