Lol...Hey..sorry for delay...Id for affected device was 8283...i don't use another device for this service to be honest, but a standard speed test on another device is running 200-210
Slow Loading and Buffering
Appreciate the response..ty
4 days later
Hey, so speed is still variable...don't think it happens every time but when I switch off wifi and then reconnect once my 5g kicks in it appears to work but like I said not all the time
Hey...thumbnail issue is fixed...buffer/speed issue still occurs...sometimes, like I was saying, if I turn off my wifi on my phone and then turn it back on it works, but sometimes not...seems like it depends on the moment to be honest...
Not at all...I could go to Netflix right at the same time on the same device and have no issue streaming a full length movie
Krod Could you send us a support ticket with your issue.
And maybe add link to this thread for easy followup.