I got a notice of unusual activity on my account after fudging my password a few times and now I'm locked out of my account. I tried to do a password reset as per the instructions but I never received an email to do the reset. Confirmed nothing has come through my spam either.
I opened a support ticket a week ago, got the initial email from zendesk saying you'd reach out in 48 hours, but have heard nothing back. Can I get some help with this?
