I’ve noticed many issues recently with no input from the team regarding solutions. I’ve been talking to support and have not received any useful information.
Biggest problem is broken passthrough. Certain videos have been broken for WEEKS now and all I keep hearing is “we’re working on it” but not telling us what the problem was and why it’s taking so long to fix. I’m starting to think you’re either not working on it or that it’s not a fixable issue. I PURCHASED THESE VIDEOS BECAUSE OF PASSTHROUGH, and I can’t watch them now despite paying good money for them… and because you’re not telling us what’s going on there’s no end in sight.
Videos disappearing from my purchases without my money being refunded.
SLR originals being released without working trailers (says “coming soon” even after video has been released). This is problematic for people like me who use the website on a pay per video basis rather than subscription, since I can’t tell which videos are worth purchasing.
Clearly the priority was making the website look prettier without making it more functional… and important things are falling through the cracks. If you don’t fix these issues soon or at least tell us what’s going on I will begin blasting Reddit with negative reviews telling everyone to stay far away from sexlikereal.
