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  • 'Error playing video file,unsupported format'

'Error playing video file,unsupported format' when trying to play all downloaded VRhythm videos and StasyQ original videos.After a few tries,the DEOVR shuts down and I am back to Quest2 home page.All other downloaded vodeos from other studios and the non original StasyQ ones play normally.
I use Quest2,Deovr and Skybox and had no problem until now.

What is the version of the DeoVR?

If I may...Got the same issue which first occured yesterday.

Version 13.12.4, Quest 1

Any chosen video will give a box showing "'Error playing video file X unsupported format".

Yet - if logged out of the account, all preview scenes of the videos play perfectly fine.

Also local media plays without any issues.

Hope that helps.

Cheers

    Thanks. Hope it'll be fixed soon. It worked a few days ago, nothing changed.