VPN via UPD seems to not work anymore.

McLaren123

Hi, I'm connecting abroad via VPN on UPD (as TCP UPN is banned on my network). This used to work, until about 2 weeks ago. Can we look into this issue?

SO basically, the page loads up normally. Teasers and ads also work correctly, but when it comes to streaming the actual content the loadup icon will simply spin forever.

VelvetEcho

Hey McLaren123, I will escalate this to the dev team for investigation.

However, I must emphasize that using a VPN for streaming is not the intended method of accessing our content, and we cannot guarantee its reliability or performance. Furthermore, network restrictions imposed by your provider are beyond our control. While we completely understand you not being happy with the current situation, we’re unable to influence their policies regarding TCP UPN.

Still, I will get back to you once I hear back from the developer team!

VelvetEcho

Hey @McLaren123, could you please provide us with some additional information?

Device name (PC or Mac):
OS Version:
Browser name and version:

Did you perhaps try using different browsers as well as incognito mode? If not, could you please try that as well and let us know if the issue is still present?

Thanks!