speed streaming

TataYoyo

Thank you for your job, I love so much SLR ! And thank you, you beautiful girls :-)

Just a little question: for some time, my streaming speed in DeoVr is max 30 Mpbs. I't not enough for me, usually I have 40 Mbps and it's ok ! The problem is recent, I don't know why.

I have a fast connection, 500 Mbps in the living, 60-70 in my room. Speedtest in the browser is ok, 50 Mpbs, 60... 250... but in Deovr max 30 Mbps !

Thank you for your help.

doublevr

Please share your speedtest ID with support so they can look into it.

SchnuppiLilac

doublevr The streaming problem in the app still persists.

SLR speedtest in browser on a computer: Up to 200 Mbps
Running speedtest.net on Q2 in DeoVR browser with same city as streaming CDN POP location: 200 Mbps
SLR speedtest on Q2 in DeoVR 13.9.2: Up to 30 Mbps
SLR speedtest on Q2 in SLR app 13.6: Up to 30 Mbps

SchnuppiLilac

Same here, max. 30 Mbps

sportclimber

I'm getting high 30s. Nowhere near the speed any other device gets in the same spot.

[deleted]

I had a similar issue in the past and I found that switching my WiFi connection from the 2.4GHz band to the 5GHz band solved the problem. (It helps if you're not too far from you're modem)

SchnuppiLilac

In my case, Wifi does not seem to be the bottleneck. Headset is connected to 5 GHz Wifi and is getting much higher bandwiths when running a speedtest in the headset's browser.

TataYoyo

The same for me. I love streaming, doesn't want to download, but... it's a little too slow. Impossible to watch 3300p, only 2900.

SchnuppiLilac

TataYoyo I think I have only streamed videos with no more than 2900p lately, so I did not really notice the low streaming speed, but I just have tested one of the SLRO 8K videos and indeed, no smooth playback above 2900p. I am wondering why this seems to bother only a handful of people, maybe it's depending on the streaming server location.

Meanwhile, I have sent an e-mail to support as suggested earlier by @doublevr

doublevr

Keep it coming. We are looking into it. The more details the better 👍️
Already confirmed a prob on our end

scrptr9

Since I signed up years ago, deovr has always maxed out around 30 for me in q2 headset, metabrowser speed test on q2 headset is 300.

doublevr

I've made some tests and first results show that there might be an issue with our underlying implementation of in-app speed test, which shows wrong speeds. Either way it is not affecting the actual streaming speed, just the display, because we are not using the same library.

TataYoyo

doublevr Not very convinced by this explanation. Before, I could play my videos in 3360p without any problem. For some time, impossible, it's jerky. Max 2900. Nothing to do with the speedtest.

Krow777

Any solutions to this?? Speed test on PC = 900+Mbps up/down on a ethernet 2GB fiber (1GB port) connection.. but in the DEOVR app it shows 32Mpbs??? I get constant buffering 90% of the time now watching the VR camgirl section on a HP G2 Reverb. It's unwatchable/useless at this point, so also no point in buying tokens.

In DEOVR App speed test # 208382.