SchnuppiLilac According to the 18 USC 2257 Statement the record-keeping company is registered in Cyprus and the website looks rather unmanaged. So if they are not responding, it's probably not the language but because there is no-one there anymore which makes sense considering they stopped production three years ago.
Well, somebody is keeping the website up and has some passive income going. I was hoping that because their last production was right about the time the pandemic started, they would start up again now that we've all decided to live (or die) with Covid becoming endemic. But mostly live by a long shot.
I'm guessing they are registered in Cyprus as an attempt to avoid the JAV laws against uncensored porn. But who knows.
Maybe @ZENRA knows something about these folks. He seems to know almost everything about JAV.
He also has an awesome non-VR website with unusual JAV, for anyone who doesn't know.
https://www.zenra.net/