• Support

  • Quest 2: Server returned error: 500!

xj10zk08 Can you go to your Quest storage settings and remove the temporary app data for DeoVR?

    @Rakly3 I get the same result.

    I have checked the following:

    • There is space in the Quest2

    • remove temporary app data

    • uninstall the app

    • The application and firmware are updated.

    Currently I can see up to page 168, when choosing page 169 I get the error. 🙁

    Am I the only one this happens to?

      xj10zk08 It's just strange as this was an issue for a long time that we fixed this week.

          Rakly3
          I think until 2 or 3 weeks ago, it was working fine for me, and about two weeks ago the error started appearing.

              xj10zk08 Are you using SLR app, DeoVR app or browser?
              And which app version?

                  Rakly3 I have always used DeoVR, It is currently updated to version 13.2

                      Rakly3 I don't see new versions available for DeoVR.

                      I Install SLR App, and I get the same error.

                          xj10zk08 Sorry for the delay.
                          I'm being told the issue was resolved for the website, not yet for the app, but are currently working on it.

                              @Rakly3 Thanks for the answer, I hope we have a solution soon. Please let me know in this thread.

                              14 days later

                              @Rakly3 this error still occurs on the website as well. I cannot access my earliest favorited videos in my favorited section because the pages only load through page 47 on the website, and I have more videos liked on higher page numbers that i cannot access via my favorited section because of this. this is the same issue with the app as well, but since the number of vids per page is about half, the error shows up at approx page 90 on the app when there are more videos beyond that still unaccessible.

                              Is there a timeframe for this specific bug fix? thank you so much for all your hard work!!

                              bumping this, hoping for a timeline on the issue if possible

                                2 months later

                                Rakly3 Done!. Remember that this error does not allow us to see all the scenes on the site.