It seems haptics can now see the Keon R2 as I get what I think is an indication of pairing...in the device list in haptics it has a green dot by kiroo keon and on the manual screen in haptics the play button causes the keon to start moving. But, on the player screen in haptics I have the error message "Player is not found on the connected network." Below that shows the connection where I am logged in with a disconnect button. If I disconnect I lose the player screen, but the keon still shows as green on the devices screen. So, then if I go back to SLR and CONNECT SLR TO HC APP I get the player screen back in haptics with the same player not found error message and the green dot is gone from the keon on the device screen but the keon is sitting there still solid blue thinking it is still paired. So back to the player screen, push the X button up top and now the keon starts searching again.
Might be too detailed, but I really would like to get this fixed. I have never got my Keon R2 to work yet, and had it for awhile. Seems I can get haptics to pair up with the keon, and I can get haptics to authenticate to SLR, but within haptics there is no connection. Can you help please?