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  • Slow connection. The videos stop.

Hello. I have a problem and I would like someone to help me. These days I wanted to enjoy the great SLR content on my Quest 2 and I can't because the videos hardly load, as if I had problems with a slow internet. The thing is that the rest of the applications work perfectly and it is not a problem of the internet provider. After reinstalling the app it worked fine again for an hour and then again with videos stopping every 5 seconds to load. If the problem continues I will have to cancel my Premium subscription.

What I can do?

    Also. I try yo solve the problem reestarting the router and nothing change.

    Does your router have a firewall?

    If yes, try to turn it off first to see if it changes anything. If it doesn't, it's not, if it does, you'll have to configure it.

    Have you done speed tests on the SLR or DEOVR application?

    You say it's not coming from your provider, but without giving absolutely no info (which provider, your type/speed (up/down) of connection, we'll have to take your word for it.

    Does this problem occur throughout the day, or only during certain time slots?

    Anyway, there is a lot of information to give, but you don't give anything.

    Translated with www.DeepL.com/Translator (free version)

      Pansexual I would take a look at midorijin's suggestion first as to whether or not your router has any sort of firewall.

      If it doesn't, then there's also the possibility that the site is being throttled by your ISP, and I would suggest taking a look at a previous post made a few days ago regarding VPN's as a way to bypass the throttling.

      But tbh more info & specifics about your setup would be helpful.

      17 days later

      I am also encountering the problem of scenes stopping every 5 seconds or so on my Oculus Quest 2 running DEOVR.

      On my HPReverb, I don't have this problem. It is connected to CDN Pop Location = Beauharnois-4,CA. I am getting 20.5 Mbps streaming speed when running SLR App speed test on my PC so everything is as smooth as a moist pussy.

      When I use my Oculus Quest 2 (standalone) and run a speed test from the SLR menu, I only show 6.4 Mbps streaming speed. It is connected to CDN Pop Location = Beauharnois-3,CA (unlike Beauharnois-4,CA when running on my PC). I am located in a Philly, PA suburb, so it makes me think that maybe I should be connected to a location on the East Coast, but I really don't know and I don't know how to change it anyway. The scenes use h265 codec and stay locked at that. Since the Oculus is on the same home network as my HPReverb, I don't see how anything could be throttled by the ISP. It seems like the Oculus itself is throttling it, but I really don't know where any setting is for that within Oculus.

      I would really like to run SLR through my Oculus at various times instead of being tethered at my PC to run my HPReverb so any ideas would be greatly appreciated.

        masterblaster "moist pussy"
        Very nice picture. 🤣

        I don't own the Quest 2, so what I'm about to say is purely speculative, check in the options.
        Wouldn't the quest 2 be set to 2.4Ghz instead of 5Ghz in the wifi options?
        Is there any way to check if it is connected in wifi ac or wifi 6?
        Wouldn't the quest have a built-in firewall (or the firewall of your router that would block the ip of your quest)?

          masterblaster
          20MBit/s is not a lot for streaming 5k+ and most likely exceeded in bitrate spikes in HQ videos, and WiFi is usually not as stable as a cable connection.

          But I also noticed the SLR app getting sometimes much slower connections, even compared to the Oculus browser on the same quest.

          It is not a problem for me, as it is still usually in the 50-100MBit range for me. But if lower maximum bandwidths also can not be achieved I can see it being a problem.

            ibins His internet connection is not problematic since there is no problem with his HPReverb, the problem comes from the quest (or the connection between his router and his quest).

            On the other hand, the wifi connection itself, today, is largely sufficient for VR porn videos.

            I use my Nintendo switch as a multimedia box when I go to my friends' house, connected in wifi (ac for the switch), I play UHD untouched at 70/80Mbps without any problem.

            So even for 8k porn videos that we find around the maximum in 65Mbps, it must pass cream (especially that the quest 2 is compatible wifi 6 in addition).

            midorijin I have been trying various things since you posted. In the network settings, it says I am connected at 2.4Mhz via my Oculus and it says that I have a Receive Link Speed of 54Mbps. But like I say, when I run the speed test within the DEOVR/SLR webpage, it says 6.4Mbps.

            Today, I copied a couple of files to my Oculus headset local storage and they ran fine. I then added the files I downloaded over the past month on my desktop PC to Windows Media Player. Doing that seems to automatically make them available in DNLA. I was able to access those desktop PC files and view them via DNLA in my Oculus via DEOVR/SLR, but again, the videos just ran for about 5 seconds before stopping to load additional streaming segments.

            So, DEOVR/SLR runs fine when playing local files within Oculus, but not files over my local network or on the Internet.

            I don't know how to tell if I am running wifi AC or wifi 6 (or any other technology).

            This is a pity since it isn't very practical to copy files that I downloaded onto my PC to my Oculus -- especially since the Oculus is rather limited in storage.

              masterblaster In the network settings, it says I am connected at 2.4Mhz via my Oculus

              Just as far as streaming speed- you'll definitely want to be connected to your router's 5ghz signal instead of the 2.4ghz signal, assuming your router has that option (most do for the pat 5+ years afaik). As a very general rule of thumb 5ghz can be well over 2x as fast as 2.4ghz, although that obviously depends on your ISP/etc.

              masterblaster You confirm what I already suspected, the problem comes from the connection between your router and your headset, not from your internet connection or from the SLR/deovr app.

              You'll have to look in the options of the headset and/or your router to check the configuration.

              masterblaster

              I have been trying various things since you posted. In the network settings, it says I am connected at 2.4Mhz via my Oculus and it says that I have a Receive Link Speed of 54Mbps.

              No wonder you are getting problems when using 2,4GHz, and a link speed of 54Mbps may be an indication that you are even using age-old 802.11g, or otherwise you are already at a range your WiFi signal is very weak.

              Also remember, WiFi, actually every network technology always quotes the datarate on the carrier. With cable this is, depending on the protocol, around 80-90% of the actual usable datarate. But with WiFi you could expect realistically about 50% of the link data rate useable for actual data.

              And the problem with 2,4GHz is, that everything uses it, WiFi, Bluetooth even microwave ovens can interfere 2,4GHz. In best case with 2,4GHz you can get 3 non overlapping channels, so if there are more then 3 WiFis in your range you are always effectively share bandwidth.

              You should use 5GHz and at least 802.11ac (which actually is only available on 5GHz anyway)

                ibins Thanks to all you guys for helping. Networking has never been my strong suit (obviously), but from what I gather from what you guys are saying, it is time to upgrade my router. I will post back here just to verify that was the problem after I get a new one and set it up.

                  midorijin As I was researching the various routers to buy, it forced me to brush up on the technology. I have a Netgear WNDR3300 Router, which I found already supports 5GHz, and found that all I had to do was disconnect from the 2.4GHz and reconnect to the 5GHz (which I see now is what you were trying to tell me). I realize that I seem like a total idiot, but I hadn't messed around with any networking for a bunch of years and totally forgot how it all worked. Fortunately, your responses enabled me to focus on what I needed to learn to make that happen, so you weren't really wasting your time with me.

                  Anyway, with the 5GHz connection, the Oculus is as smooth as on my HPReverb and the problem is solved!

                  Thanks again for your help!

                    masterblaster Ok, there was indeed a possibility that the router was too old, but I still wanted to check, which is why I asked for the reference.

                    At least it will have saved you money on this hardware, that's cool. 😃

                    justsomedude101 Well, I'm in IT, so I'm more or less used to this kind of problem.
                    After, I'm not specialized in "network", but for having optimized my network at home, I'm far from being a novice in this field.

                    So as long as I can help... 😄