The PC SLR App updated today and since the update Interactive No Longer works the app connects to the android device and the android device connects to the KEON but it will not work. Just wanted to know if this is a known problem, thank you for your time ,Lee.

  • Yar replied to this.

    Leezack2020 Hi, thanks for the feedback!
    Could you please provide more details about your phone model and android version... We need to reproduce this issue.
    And I also want to ask, does a script appear on the phone in the Interactive in the Player tab? Or it’s empty?
    Thank you.

        I cant vouch for the update but I am having this exact same issue with the SLR android app and the KEON. I signed up for Premium plus script today. Everything connect fine between SLR app, oculus and PC, etc. Keon does the "hello" handshake and connects, but apart from the initial verification "hello" movement from KEON, there is zero movement from any interactive videos. I sent in a support email as well.

          7 days later

          Yar I figured it out there was an update for the app for the PC as well as the app for android the PC app updates immediately (it checks everytime you open it) the android app does not I had to manually install it which fixed the problem.

            SLRer
            I figured it out there was an update for the app for the PC as well as the app for android the PC app updates immediately (it checks everytime you open it) the android app does not I had to manually install it which fixed the problem. Check android for an update hope this helps 😀