Hello, I am writing to you because in the last month I am having connection problems. The videos start but after a short time they freeze and I am forced to close and reopen the video every time. Also I can't download the videos from your site, the downloads start but after a while they slow down until they stop.
I have already tried to reinstall the app several times, disable firewalls, change network card for the app. Instead for the download problems I tried to reinstall chrome or change browser but nothing problems persist thanks I await info.