• Support
  • Is download speed and reliability better with premium?

Hi,

${subj}, I have practically problem to download files taht I bought in a past. The download is quite often unfinished.

I am not looking for workarounds with various apps but solid connection to service. Can I expect it with premium or is that same with premium as well?

Thanks for answer
Cheers!

    I don't know what that gives in a non-premium account, but with a premium subscription, personally, I get around 20MB/s (being gigabit fiber)

    ch0007 are you downloading to a mobile device/SD/USB stick/other exFAT/FAT32?

    In windows, how large is your cache on disk?

    Use a multi threaded download service, but you already noted you don't want to do this.
    Reset your modem/router

    Most likely it's your network buffer being full without being able to write it away, or exFAT/FAT32 filesystem..

    Today, a dozen videos to recover, and it turns out pretty good, between 50 and 60MB/s.
    Not the best I've seen with other sites (100 / 110MB/s), but it's already better than a few days ago.

    BTW, you can always check downdetector if there are increased reports with your ISP (if it's in the database)
    https://downdetector.com/

    Some people have issues every Saturday like clockwork.
    There are 3 ISP's that we get most reports from.