bought my first video today

Kkiddomaru · Dec 8, 2017

downloaded it.
played it but only audio on the 'awesome loading screen' with no video.

please help

Philip · Dec 8, 2017

kiddomaru Hey, let me help

Which device you have and which file you downloaded?
Your pc or mobile might not simply be powerful enough to handle it.

Best,
SLR

Kkiddomaru · Dec 8, 2017

Philip

i am using an oculus rift

and i bought and downloaded " Mashiro Air Stlyish Soap-Land Gold " under japanese section

Kkiddomaru · Dec 8, 2017

Philip i can play all video games with no problem, but anyway, what do i need an upgrade on? i am using a desktop

Philip · Dec 8, 2017

kiddomaru Hey,
Can you specify your computers GPU and which exact file resolution you downloaded?

You don't need to update anything for now.

Kkiddomaru · Dec 8, 2017

Philip

intel core i5-6600 cpu @ 3.3ghz (4 CPUs),3.3Ghz
memory : 16384 RAM
nvidia geforce gtx 1060 6gb

[Display]
Operating System: Windows 8.1, 64-bit
DirectX version: 11.0
GPU processor: GeForce GTX 1060 6GB
Driver version: 382.05
Direct3D API version: 11.2
Direct3D feature level: 11_1
CUDA Cores: 1280
Core clock: 1544 MHz
Memory data rate: 8008 MHz
Memory interface: 192-bit
Memory bandwidth: 192.19 GB/s
Total available graphics memory: 14309 MB
Dedicated video memory: 6144 MB GDDR5
System video memory: 0 MB
Shared system memory: 8165 MB
Video BIOS version: 86.06.0E.00.28
IRQ: Not used
Bus: PCI Express x16 Gen3
Device ID: 10DE 1C03 32831462
Part Number: G410 0030

Kkiddomaru · Dec 8, 2017

Philip

video details
name 10717_NEW_Mashiro%20Airi_Stlyish%20Soap-Land%20Gold
item type : mp4 video
size 6.06 gb
availability : available offline
length : 00:28:48
frame width : 3840
frame height : 1920
data rate : 29782kbps
total bitrate : 30100kbps
frame rate 59 fps

Philip · Dec 8, 2017

kiddomaru

You should be able to play fine these video, please try installing
LAV Filters https://github.com/Nevcairiel/LAVFilters/releases

Please also send me output_log.txt from the folder where the app is installed.
Btw, can you stream this exact video in the application if you tried?

Best, SLR

Kkiddomaru · Dec 8, 2017

Philip streaming doesnt work... playing the downloaded file results in a black screen with just audio.

Kkiddomaru · Dec 8, 2017

Philip

how do i send output_log.txt to you? there are too many words, i cant paste it here

Kkiddomaru · Dec 8, 2017

Philip

Initialize engine version: 5.6.3p2 (b3d7a6428558)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: NVIDIA GeForce GTX 1060 6GB (ID=0x1c03)
Vendor: NVIDIA
VRAM: 6013 MB
Driver: 22.21.13.8205
Begin MonoManager ReloadAssembly
Platform assembly: C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\UnityEngine.dll (this message is harmless)
Loading C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\UnityEngine.dll into Unity Child Domain
Platform assembly: C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)
Loading C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain
Platform assembly: C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\Assembly-CSharp.dll (this message is harmless)
Loading C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\Assembly-CSharp.dll into Unity Child Domain
Platform assembly: C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\UnityEngine.UI.dll (this message is harmless)
Loading C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\UnityEngine.UI.dll into Unity Child Domain
Platform assembly: C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\UnityEngine.Networking.dll (this message is harmless)
Loading C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\UnityEngine.Networking.dll into Unity Child Domain
Platform assembly: C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\UnityEngine.VR.dll (this message is harmless)
Loading C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\UnityEngine.VR.dll into Unity Child Domain
Platform assembly: C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\Newtonsoft.Json.dll (this message is harmless)
Loading C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\Newtonsoft.Json.dll into Unity Child Domain
Platform assembly: C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\VacuumShaders.TextureAdjustments.dll (this message is harmless)
Loading C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\VacuumShaders.TextureAdjustments.dll into Unity Child Domain
Platform assembly: C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\Google.ProtocolBuffers.dll (this message is harmless)
Loading C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\Google.ProtocolBuffers.dll into Unity Child Domain
- Completed reload, in 0.018 seconds
Platform assembly: C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\System.Core.dll (this message is harmless)
Platform assembly: C:\Users\user 1\AppData\Local\SLR VR Application\SLR_Data\Managed\System.dll (this message is harmless)
<RI> Initializing input.

<RI> Input initialized.

desktop: 1920x1080 60Hz; virtual: 1920x1080 at 0,0
<RI> Initialized touch support.

UnloadTime: 1.076559 ms
[InControl] Joystick 1: "Oculus Touch Controller - Left"