account blocked and cant reset password

greetings, today i tried to log in, but, was told i could not due to suspicious activity on my account and that an email was sent for me to reset my password. i did receive the email in my junk and put it in regular mail to follow the link but was told there was an error and could not link me to the reset portal. ive tried a couple more times to receive a new link but im not getting anymore emails with links now. help would be appreciated. tried support but wont work unless youre logged in and cant log in
Thanks. ps i had to create this account just to write this