SLR Support thread

AlexSLR

lederhosen The scene is being processed. It should be active soon.

brads75

It would be great if we could save a list of devices, I have 2 Handys and it would be nice to click the one I'm actually using if I swap it out. Just a though.

JordanSLR

brads75, thanks, will pass this to our team

Mdambach10

Hi.....is there a fix for not having to enter the Handy key everytime I login to DEOVR? I have to enter the key and adjust the range each time. On latest DEO and quest 3 firmware.

AshSLR

Mdambach10 Hello, our team is currently fixing this issue. We are sorry for the inconvenience

linkinpark42

hey, when im on a models profile and sort after trending, i can only use today, week and month. when im using past year and all time its defaulting me back to the "for you" layout.
is this a known bug?

JordanSLR

linkinpark42, does it happen in the desktop SLR version?

oouratis

My PC video freezes every 3 seconds or so, for about 3 seconds, then plays another 3 seconds and freezes. VR is ok! Just happened last few days.

JordanSLR

oouratis, please note that we do not provide additional support for downloaded videos. Please try using a different player or download video in other format.

linkinpark42

JordanSLR what desktop app exactly? i can try on the meta quest 3. the bug happens on win 11 in chrome browser

zooperblast

I cannot stream (or download via web on desktop) any 90 or 120FPS with the tag, e.g. https://www.sexlikereal.com/scenes/stress-relief-with-venus-vixen-40792. In DeoVR the frame rate selection field only contains 60FPS. On the scene webpage these are the download options displayed:

All of them are 60FPS. I also tried going to the old version of the page where the 90/120FPS versions are displayed in the download tab. However, clicking these links just redirects me to the current website account page.

Device: Meta Quest 3
DeoVR: Latest version
Connection: Streaming from SexLikeReal.com in DeoVR app browser

AshSLR

zooperblast Please note that currently the option to use 90/120 FPS versions is not available. However, we are planning to add it back to SLR in the future

PaulBlart

Everytime I click on a video in DeoVR it says failure to load except one or two random ones like LexiVR. Is there some sort of random limitation on my account that wasnt there before?

AlexSLR

PaulBlart Please make sure you use the latest app version: 15.3.3571.
You can also try changing the Internet connection, for example, a mobile hotspot.
If the issue still persists, please reach out to the support team: https://help.sexlikereal.com/hc/en-us/requests/new

mousewithoutborders

Is the support ticket function still operating? I have an error with my subscription that I raised a couple days ago but haven't heard anything back yet. Ticket ID: 69864

Thanks!

JordanSLR

mousewithoutborders, we sent a response to your ticket yesterday, please check your inbox and spam folders

blahgfd

Please allow us to block studios like we used to be able to. The whole "new" tab becomes worse and worse every day without it.

Please do not become Facebook and require us to only browse in trending using whatever algorithm you think is best. The best algorithm is new.

112233

why some videos do not have Screenshot Gallery， for example https://www.sexlikereal.com/scenes/sweaty-flexible-desperate-75725

AshSLR

112233 We are currently investigating the issue, thank you

SSeiya

Is not possible to view videos in full size on iPad on the new site. The old site resets to the new site when trying to log in. Please fix.

I reported this in October. Back then the old site was still accessible.

It doesn’t work neither on Safari nor Chrome for iPad.

AlexSLR

SSeiya It will be fixed in the future.

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