Limit reached.

Mystarix

I am paying for premium + scripts yet i am not able to watch a single premium script that is human made without getting a Limit reached error. Reported this to the support in may and it eventually never got fixed. This sucks. I pay 30€ a month for this and can only watch ai scripts, that sometimes don't even release daily or only work for 5-10 minutes until they stop. Are website watchers like me that don't use deovr but just plainly use chrome and watch them with thehandy really not worth to help? Whats going on here?

JangoSLR

Mystarix hi there! I’m sorry, but I wasn’t able to locate your May ticket, so I’m not entirely sure what the issue is. It would be really helpful if you could share the email associated with your SLR account (if you’re comfortable with that), or you can submit a new support ticket, and I’ll personally take a look to see what the problem is and do my best to help.

Thank you!

Mystarix

I've created Ticket 50332 but did not get a reply. Did you manage to take a look?

JangoSLR

Mystarix We see your ticket, don’t worry. We’re currently overhauling our support system to serve you better, so the response time is a bit longer. But we’ve noted to get back to you as soon as possible 🙂 Your ticket is now with the technical specialists who are helping to identify the cause of the issue.