I was trying to buy a subscription but I guess tried many times because it wasn't accepting my debit card, even though there was enough money in it. Saw another post of someone having the same issue, summited a ticket but I don't know how long I have to wait.
My Account was blocked. Can't sign in
Hey there, sorted it out and answered your ticket now explaining why the system triggered the block. Should be all good ️
When I subscribed, paypal flagged and blocked the transaction. I had to reach out to paypal customer support (awkward heh) and whitelist it, then reach out to SLR's payment processor to ask them to re-run the transaction.
Fortunately I jumped on it quickly and my account didn't end up getting locked.
You may have to try a credit card, or other form of payment.
No need, the email just said that you'll have to wait 12 hours before attempting another purchase. I'll go ahead and unblock it again, definitely go by netcat's advice to have them re-run it for you tomorrow. Could be that the email is a bit late, I'll take a look tomorrow to see if everything's okay
Megas_SLR same thing happened to me, could you please take a look into my account?
@Megas_SLR
Please take a look my account as well, thanks. I already been submitted a request : Support request (60700).
scorpionjp1983 some accounts are getting banned indeed
scorpionjp1983 The support service replied to you request, please check it