Subtitles not playing when selected on DEOVR

Ballow

So if I save the .srt file along with the video locally (Quest 2), the video will automatically play the subtitles. No problem there.
If I save the .srt file locally and play a video from DLNA (or SLR for that matter), I can go through the menu so select the subtitle, but it wont display, or show that the subtitle is loaded on the menu.
I had been using the SLR app for subtitled videos and the SLR app didn't have this issue.
I don't believe this is a permissions issue as the scripts are fine and the app has permission to access local storage.

VelvetEcho

Hey Ballow the subtitles via the DLNA unfortunately do not work currently.

Ballow

VelvetEcho
Sorry, the subtitle is stored locally (on the headset). So if I play a video from DLNA or online from SLR and attempt to load a .srt file from the headset. It will let me select the file, but its not visually retaining the file in the UI, or playing the subtitles.
The old SLR app was not having this issue.
The DEOVR app is only loading subtitles from videos I play locally from the with same name and it loads those automatically. If I try to load a subtitle file from a video i'm playing locally I also encounter the same issue.

To simplify (after testing) the quest app isn't letting me select a subtitle file stored locally for any video.

[deleted]

Ballow Hey, can you check the documentation that is publicly available on DeoVR and let us know if that helped resolve your issue?

Keep in mind that the local play should work without any issues. It would be useful if you can provide us with a step-by-step guide on how are you trying to load a subtitle so we can see if we can replicate the issue you're experiencing!

superheadon

I've got two instances of subtitles failing (Quest 3):
Both occur when there is a local funscript And the .srt both present in the Quest 3's local Interactive folder.

In both cases the steps for this to fail are:
Wait for the funscript to load
Toggle subtitles to enabled
Browse to the local Interactive folder
Select the correct .srt
Wait for the funscript to load once more.

In neither instance, does the .srt actually load. Different results depending on how though:

For an SLR streamed video, after attempting to load the .srt, subtitle setting states 'Auto generated en'
For a DLNA video, after attempting to load the .srt, subtitle setting states 'None'

[deleted]

Hey superheadon , based on the documentation I mentioned in my previous reply, .srt file should not be in the Interactive folder at all, it should be located in the folder where you store the videos:

Local storage playback:

copy subtitles in same folder as the video
rename them to match the video filename

With that being said, can you try the local playback like that and let me know if this works?

superheadon

I've give it a try, but just to be sure: Is local storage playback the only thing that is expected to work?

The documentation specifically lists DeoVR streaming (example 1 above) and DLNA streaming (example 2 above) as options as well.

superheadon

Local storage playback does indeed work, but that's not a remotely feasible workaround.

As the DeoVR.com streaming and DLNA streaming options listed in the documentation aren't working, would this need a bug report?

VelvetEcho

superheadon The team is aware of the issues with DLNA and has the plan to address those, however, there's no ETA on when this will be done.

As mentioned in this thread, local playback and DLNA are not recommended.

Ballow

VelvetEcho
What's the recommended way to watch subtitles?
Currently, the only way to play subtitles for me is with a local video with subtitles sharing the same name as the video. Subtitles are then automatically loaded.

If I attempt to load a a locally stored subtitle from anywhere using the folder icon button, it will not play the subtitle.
It also will not automatically load locally stored subtitles for videos on SLR the same way it loads funscripts.
This is true for both the PC app and the Quest App.

Megas_SLR

@Ballow I believe this is related to a few different things. The first one is DeoVR's (and our) effort to prevent the system from being exploited/custom scripts and subtitles from being used with the platform, and the other part is about it not providing official support for DLNA/local playback in general. Their main focus is now on improving and expanding on the streaming part of the service, so my best advice for you is to keep using the intended method that's working for you